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Bupa Care Homes people programme shortlisted for top award
11 August 2006
Bupa Care Homes Personal Best programme has been shortlisted by the Chartered Institute of Personnel and Development for its annual People Management Award. The programme has been recognised as an outstanding achievement in the field of people management and development.
Bupa’s Personal Best initiative encourages carers in its 298 homes to ‘go the extra mile’ to understand the needs of their residents. It helps care assistants to develop the skills they require to offer truly personalised care that is tailored to the individual.
The Personal Best programme has led to changes that help residents feel more at home, for example, getting chickens for the home’s garden for a resident who had kept livestock all his life, a maintenance man being freed up to spend some time simply chatting with male residents, and laundry staff sitting and talking to residents in their room while mending clothes.
Dean Cowley, sales and marketing director at Bupa Care Services said: “I am absolutely delighted that our Personal Best programme has been recognised for encouraging innovation and helping to ensure that carers offer really personalised care to all of our residents.
“This nomination is a reflection of all the hard work and dedication shown by all of our staff, and shows that we are committed to making a real difference to the happiness and well-being of the people for whom we care.”
There are a total of 15 nominations for The People Management Award, with the other nominations including Tesco, The Royal Bank of Scotland, Unilever and Rolls Royce. The overall winner and category winners are to be announced in October 2006 at the CIPD’s Annual Conference and Exhibition in Harrogate.
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