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advice you can trust Advice you can trust

Health care guidance and support you can trust.

When considering the health, care and protection needs of your business, you need to be sure that the advice and information you’re given meets your objectives. By choosing a provider that is renowned for quality and expertise in its people, services and products, you are taking the right steps to ensure the best results.

Why you can trust Bupa

Our history and expertise.

  • Bupa is the largest and most experienced organisation of its kind.
  • Bupa currently works with over 40,000 different companies.
  • Bupa does not have shareholders and continually reinvests its profits into improving health and care for its members.

An award-winning company

  • 2009 Best Healthcare Provider - Corporate Adviser Magazine.
  • 2009 Best Healthcare Provider - Money Marketing Financial Services Awards.

 

Customers recommend us

  • 99% of employees would recommend Bupa's Employee Assistance Programme to a colleague¹.
  • 99% of employees would strongly recommend that their employer continues to provide Bupa’s Employee Assistance Programme¹.
  • 90% would recommend a Bupa health assessment in the future².
  • 91% of business clients feel that Bupa understands their personal and individual needs ‡.
 

Consultants recommend us

  • Bupa is rated highest for overall service satisfaction among general physicians³.
  • Four times more consultants choose Bupa over any other health insurance³.

Expert people

  • Our claims and telephone advisers are all fully trained and subject to ongoing quality checks for consistency.
  • Bupa has been rated as number one private medical insurance provider in terms of customer empathy†.
  • All clinical professionals have completed a detailed education and training programme and are appraised clinically at least once a year.
     

Next steps

  • * Lines are open 8am to 8pm Mon - Fri and 9am to 5pm at weekends. Calls may be recorded and monitored.
    ¹Bupa Wellness Customer Satisfaction Questionnaire, Employee Assistance Programmes 2008.
    ²Bupa Health Assessment Customer Satisfaction Survey 2007.
    ³Silver Fern Consultant Satisfaction Survey 2008.
    ‡Bupa Group Secretaries Study – Autumn 2007 (‘Corporate’ Summary).
    †ERIC Survey, March 2008.

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