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Support and offers for individual members and customers

Practical questions about choosing cover

How do I get a quote? Hide

Just call the Bupa sales team on 08457 515 515.

One of our advisers will be able to talk you through the range of cover options available to find a suitable level of cover for your business.

If your company already has a group private medical insurance scheme with us, you may also benefit from a 10% discount^§ on the usual cost of the Bupa Dental Plan^‡ or Bupa DentalChoice^‡ scheme for a full 12 months.

How is Bupa business dental insurance administered? Hide

You will have an account manager who will arrange all your administration and policy information for you. Once an employee becomes a member, they will receive a welcome pack which provides contact details for the dedicated Bupa Dental service team.

Why choose Bupa for dental insurance for my business? Hide

At Bupa, healthcare is our only priority and we specialise in health and care alone, and this has been the case for over 60 years. This means you can trust that we have the expertise to provide the right dental cover for your employees.

As Bupa members your employees will also receive member offers^††, including discounts on meals, airport parking and more.

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Questions about what's covered by Bupa dental insurance

What is covered by the Bupa Dental Plan and DentalChoice schemes? Hide

Both of our Bupa dental insurance schemes offer a wide range of benefits including:

• three levels of cover
• no need to register with a new dentist
• cover for pre-existing dental conditions (excluding dental injuries and oral cancer treatments)
• worldwide emergency dental treatment

In addition Bupa DentalChoice provides more extensive cover for preventive treatment and also cover for oral cancer ^+++.

Full details of all the benefits of both schemes are available in the membership guides.

Download Bupa Dental Plan membership guide
Download Bupa DentalChoice membership guide

What's not covered? Hide

Whereas most dental treatment is covered there are certain exclusions to help keep the cost of your cover as low as possible.

Examples include:

• mouth guards
• cosmetic dentistry
• orthodontic treatment
• general anaesthetic and sedation
• pre-existing dental injury treatment
• physical contact sports injuries
• surgical implants
• oral cancer excluded on the Dental Plan scheme
• pre-existing oral cancer treatment excluded on the DentalChoice scheme ⁺⁺⁺

For further information call the Bupa dental helpline on 0800 237 777^** or check the membership guide.

Are employees covered for accidental or sports injuries? Hide

If employees have an accidental dental injury, even as a result of some sporting activities, they could be covered up to an annual benefit limit. This benefit is subject to exclusions such as treatment relating to pre-existing dental injuries or as a result of physical contact sports (eg, rugby or boxing). For further information call the Bupa dental helpline on 0800 237 777^** or check the membership guide.

Are pre-existing dental conditions covered? Hide

Both Bupa dental insurance schemes provide benefits towards treatment for pre-existing dental conditions, with the exception of treatment relating to pre-existing dental injuries and oral cancer.

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Providing Bupa dental insurance as part of your staff benefits package

How is it paid for? Hide

The Bupa Dental Plan and Bupa DentalChoice scheme is available for group purchase but you may be able to offer it to your employees as part of a flexible benefits package or by voluntary payment, via a company discounted scheme. The Bupa sales team will be able to explain the options available for your business.

If your company already has a group private medical insurance scheme with us, you may also benefit from a 10 percent discount^§ off the usual cost of the Bupa Dental Plan and Bupa DentalChoice scheme for a full 12 months.

Does Bupa dental insurance offer any tax benefits to the employer? Hide

As an employer you will obtain corporation tax relief for the full value of the premium. Your employees' taxable benefit may be on a lower value than some of the benefits provided by Bupa Dental insurance and may attract P11D dispensation. Please consult your relevant tax district for more information.

Who is covered by Bupa dental insurance? Hide

Bupa Dental Plan or DentalChoice allows you to provide a level of dental cover for your employees; and you could also choose to extend the benefits to an employee's family. This will then provide cover for their partner and dependant children, up to the age of 24 or up to the date of their marriage, whichever is earlier.

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How to make a claim

How do I make a claim? Hide

There are three easy steps you need to follow:

1) Take a claim form with you to the dentist.

2) Ask your dentist to complete the treatment section on the claim form.

3) Return the completed claim form with original receipts to:

FREEPOST

Bupa Dental

Anchorage Quay

Salford Quays

M50 9WF

To request a claim form you can either ring the Bupa Dental helpline on

0800 237 777^** or download them below:

Download Bupa Dental Plan claim form

Download Bupa DentalChoice claim form

Can I claim immediately? Hide

Yes. You can claim from the first day of your membership.

How long will it take to process my claim? Hide

We aim to reimburse your eligible dental costs within seven to ten working days after your fully documented claim has been received by Bupa.

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