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Case studies

These case studies provide an example of situations where Bupa drug and alcohol services can help your businesses.

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Alcohol abuse in a train driver Hide

A train driver has been drinking heavily over a period of time. He manages to avoid attending work under the influence and appears to perform well, but one day is reported for passing a red light. When the incident is investigated it appears his home life has been falling apart for some time, due to his alcohol abuse, and this had resulted in the lack of concentration at work.

Alcohol abuse in an engineer Hide

A specialist heating and ventilation engineer has a chronic alcohol problem resulting in persistent absence, and regular lateness to work. His managers have been reluctant to tackle his behaviour, as he would be difficult to replace because of his unique skills. Ultimately, the business is suffering as it is not delivering to agreed service levels.

Illegal drug abuse in a non-safety critical role Hide

The head of IT in a publishing house suffers two bereavements in a year - her father and sister. She becomes very depressed and begins to take drugs as a prop. Her concentration suffers and she becomes less effective at work. Her colleagues know the problem but do not want to “grass up” their erstwhile respected boss. They cover up as best they can, but the IT system goes down on many occasions. Her illness, therefore, affects much more than her own productivity.

Drug or alcohol abuse can affect the whole focus of a person’s life and work performance can noticeably suffer. There is a good case for incorporating measures to support employees into company policy.

A well implemented policy that incorporates measures to support employees through counselling and rehabilitation means that issues can be identified earlier and helps employees back into a position of commitment, efficiency and productivity.

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