Trauma services

Summary of the services availableShow all

Bupa training workshops Hide

This course is designed to help employees at risk of being exposed to psychological trauma and those that support them. The training enables participants to:

• have enough knowledge to assess who is at risk
• know how to deal with an event if it occurs
• be able to advise other managers or employees on what to expect
• have the confidence to feel they can control any situation that arises

This is a very hands-on practical based course that uses past experiences, role-plays and real-life examples as learning tools. While the course also covers the theory, signs and symptoms that may be expected, and the reason behind certain reactions, it’s primary purpose is to focus on what they can actually do themselves in the event of a trauma to ensure that employees are looked after and are able to return to work and concentrate on their jobs as soon as possible.

The Trauma Management Manual Hide

This is designed as a reference for managers to refer to when a traumatic incident occurs. It contains information about what managers need to do and how to support those involved.

Critical incident self-help leaflets Hide

These are designed to help those exposed to a traumatic incident to make sense of some of the emotional reactions they may have. It also provides some practical guidance on how to look after yourself in the days and weeks following exposure to an incident.

Trauma support from Bupa trauma experts Hide

Bupa can provide telephone support 24 hours a day and send specially trained trauma management specialists on-site between 48 and 72 hours after an incident to assist in the management of the event and to conduct risk assessments.

24/7 telephone counselling helpline Hide

Employees can call confidentially anytime of the day or night to speak to a specialist trauma counsellor to discuss any issues they may be having which are related to the event, such as flashbacks, difficulty sleeping, or any other symptoms.

Face-to-face counselling Hide

Face-to-face counselling can be arranged for employees who may need further assistance.