Welcome to Oakcroft House Nursing Home in West Byfleet, Surrey
Discover the warm, friendly environment of Oakcroft House where our highly trained team of care assistants and registered nurses provide the levels of care you would expect from Bupa. Our facilities are second to none, and our staff are proud of the work put into maintaining and keeping our home.
We take time to get to know each resident, regardless of the length of their stay. This helps us tailor the care we provide to suit their individual needs and enable them to lead as full and active a life as possible.
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Care for those recovering from surgery or illness, through a combination of rest appropriate exercise and balanced diet.
Care provided for those who need some social interaction or are recovering from illness or surgery and their main carer is unavailable during the day.
We offer 24-hour personal support to those with a condition that requires frequent specialised, qualified nursing care.
We provide respectful pro-active care for residents and relatives in their last days of life. We ensure that their physical, psychological, social and spiritual needs are considered and met.
Expert personal care 24-hours a day in comfortable, homely accommodation with daily activities to stimulate body and mind.
24-hour care and assistance provided for those living with dementia, with a lifestyle profile created to make them feel safe and comfortable.
Round the clock care in a safe, comfortable environment for up to six weeks. Perfect for carers who are ill, on holiday or just need a break.
We have specialist facilities, equipment and highly skilled staff that care for a wide range of disabilities and needs.
Are you looking for more information about us?
Customer Satisfaction Report
We're always striving to improve our treatments and services so feedback from residents and relatives is very important to us. The results of this help us provide the best care possible.
Care Quality Commission Report
We are regulated by the Care Quality Commission (CQC). This helps us to identify how we can deliver person-centred care for the people living in Bupa homes.
Life at Oakcroft House
An inclusive and varied activity programme is a vital part of the care we provide and our dedicated activity co-ordinator aims to find something engaging for residents to do every day.
We make sure that all our residents have something to occupy their time, regardless of their interests and level of mobility. We have a vegetable plot in the garden that our more green-fingered residents help to look after, as well as music therapy and bird watching. Crossword mornings are great for keeping the mind active. All our activities are designed to encourage residents to get to know one another, as well as improving sleeping patterns and appetites.
There are also excursions to the cinema and the theatre, to concerts at Guildford Cathedral, out into the Surrey countryside and to the Royal Horticultural Society gardens at Wisley. Friends and family are welcome to accompany their loved ones whenever they wish.
- Seasonally themed events
- Visits from local entertainers
- Various clubs
You'll find only fresh, locally sourced ingredients in our meals. Our chef has crafted a wide range of dishes, as nutritious as they are tasty, that our residents love.
- Dietary requirements catered for
- Snacks available
- Easy-to-read menu
- Tea and coffee served twice a day
We have a team on hand who will be happy to answer any questions you have about our homes
How do I arrange a visit?
We have an open door policy, so you are welcome to pop in to the home at any time. However, we recommend you avoid visiting at main meal times as these can be very busy. If you would like to speak to the home manager when you visit, you can make an appointment by calling us first.
Can I bring my own furniture?
Depending on its size, new residents are welcome to bring furniture to their new room. Many of our residents bring a favourite armchair or pictures and other small belongings to personalise their room.
How soon can I move in?
This depends on availability of rooms in the home, understanding the cost of care and the person moving in receiving a care assessment.Ask us a question
Talk to one of our care journey experts
Care Home facilities
All our bedrooms are decorated to a very high standard, with en-suite facilities. For added peace of mind each room is fitted with a smoke detector and 24-hour call system.
Residents are encouraged to personalise their rooms with their favourite ornaments, pictures and small items of furniture.
- 42 rooms
- Wi-Fi available
- On-site parking
- Rooms cleaned every day
- Individual diets catered for
- 24 hour call system
- Residents access to a GP
- Highly trained nursing staff
- Additional therapies (payable separately)
- Gold standard framework accredited
- Personalised care plan
- Access to an Optician
- Access to a Nutritionalist
- Relaxation therapy
- Access to 24 hour care
- Dedicated activity coordinator
- Electric profiling beds
- Laundry and cleaning services
- Direct garden access
- Ensuite facilities
- Flat screen TVs
- Rooms with wet room
- Rooms with balcony
- Rooms with garden view
- Rooms with patio
- Telephone points
- TV points
- Communal flat screen TV
- Communal lounge
- Dedicated activity room
- Lift access
- Quiet lounge
- Smoke detectors
- Wheelchair access
- Wifi hotspot
- Lift to all floors
Book a visit
Call now to book a visit and meet our care home manager, who can answer any questions you may have.
Find out about care home costs
There’s a lot to figure out when it comes to funding. Pop in for a visit and we will be happy to talk it over.