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home  |  contact Bupa  |  frequently asked questions

Frequently asked questions

If you can't find the answer to your query here, please contact us.

How much does medical insurance cost?
Can I make an enquiry about my health?
I am interested in working for Bupa, how do I find out more?
Do I have to have Bupa private medical insurance to go into a Bupa care home?
Does Bupa have care homes all over the UK?
How do I find my nearest Bupa hospital?
Can anyone use a Bupa hospital, or do I need to be a Bupa member?
How much will my hospital treatment cost?
How much does a health assessment / health screen cost?
Where is my nearest screening centre?
Bupa member enquiries

How much does medical insurance cost?

Our personal health plan, Bupa Heartbeat, is based upon the fact that everybody's needs and circumstances are different. Heartbeat offers a tailor-made health plan, and the price reflects each person's health and circumstances. Call us free on 0800 600 500 8am - 10pm Monday to Friday, 9am - 5pm at weekends.

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Can I make an enquiry online about my health?

Unfortunately we are unable to deal with medical enquiries by email. However, you can call the Bupa HealthLine, staffed by a team of specialised nurses 24 hours a day, 365 days a year on 0900 920 9200.


I am interested in working for Bupa, how do I find out more?

You can search our jobs database, which is updated hourly with job opportunities, and also find out more about working for Bupa.


Do I have to have Bupa private medical insurance to go into a Bupa care home?

No, you don't need to be a Bupa member or have any medical insurance. Find out more about paying for your needs in later life here.

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Does Bupa have care homes all over the UK?

We have over 200 nursing, residential and special needs care homes nationwide.

How do I find my nearest Bupa hospital?

Use the hospital finder to search for your nearest Bupa hospital.

Can anyone use a Bupa hospital, or do I need to be a Bupa member?

Anyone can attend a Bupa hospital for treatment, whether you have medical cover or not, but you may need a letter of referral from your GP. Contact your nearest Bupa hospital for more information.

How much will my hospital treatment cost?

Please contact your nearest Bupa hospital.

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How much does a health assessment / health screen cost?

There are a wide range of health assessments available - click here for more information.

Contact Bupa Wellness for price details or to book a health assessment.

Where is my nearest screening centre?

You can search for your nearest centre and find out more information about the services we can offer.

Bupa member enquiries

If you have your own Bupa private medical cover please click here for a list of frequently asked questions.

If you have Bupa private medical cover as part of a company benefit, please contact the scheme co-ordinator at your place of work.

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