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Your Bupa health portal

Welcome to the Bupa health portal for the Excel healthcare scheme

Here you’ll find all you need to know about your Bupa cover and what to do to if you need to make a claim.

Health insurance

Health insurance provides cover for eligible conditions and treatments to help you get back to health as quickly as possible. 1

  • Out-patient cover - charges covered subject to the benefit limits of your policy with a Bupa recognised consultant, therapist or complementary practitioner, in a Bupa recognised facility 1
  • In-patient cover for eligible diagnostic tests and treatment – charges covered in full with a Bupa recognised consultant, therapist or complementary practitioner, in a Bupa recognised facility 1
  • Cancer cover – with no financial limits 2
  • Mental health cover

More information on the scheme benefits and limitations that apply to you can be found within your policy summary. Please call the Bupa helpline to confirm your cover before treatment.

1 Any benefits in the guide that are either: shown in your registration certificate as 'not covered' or do not appear in your registration certificate are not available to you under the policy. Please refer to the membership guide for more information on what isn’t covered.

2 Where cancer is covered as part of your core health insurance, there are no time limits and all eligible cancer treatment costs will be paid in full, when using a healthcare facility from your chosen Bupa network and a Bupa recognised consultant who agrees to charge within Bupa limits (a fee assured consultant).

 

For more information please call us.
0800 012 1536^


Monday to Friday 8am to 8pm
Saturday 9am to 1pm

^ Calls may be recorded and may be monitored.

Bupa health insurance, dental insurance and cash plan are provided by Bupa Insurance Limited. Registered in England and Wales No. 3956433. Bupa Insurance Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Arranged and administered by Bupa Insurance Services Limited, which is authorised and regulated by the Financial Conduct Authority. Registered in England and Wales No. 3829851. Registered office: Bupa House, 15-19 Bloomsbury Way, London WC1A 2BA.

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