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Consultant fees explained

As a responsible commissioner of healthcare, our focus is on the interests of our customers, we are committed to giving them access to high quality affordable healthcare. Our customers pay for doctors’ fees through their premiums, so we work to ensure that they pay a fair price.

How we calculate reimbursements

We reimburse Bupa-recognised consultants and anaesthetists for the treatment they deliver to our customers based on the complexity, time and skill required to perform a procedure. We publish an extensive list of procedures and complexity codes in the Bupa Schedule of Procedures and the rates up to which Bupa-recognised consultants and anaesthetists can claim – these are known as Bupa Benefit Maxima.

Here you’ll find out:-

  • What you can charge for
  • How we set and agree our fees
  • How we review procedures



What can consultants charge for

All Bupa recognised consultants can charge for consultations and procedures for Bupa customers that are within their respective specialty and are eligible under the customer’s policy.

How we set and agrees fees

How we review procedures

  • Each procedure in the Bupa Schedule of Procedures has an individual code to identify it. We use industry standard procedure codes developed by the Clinical Coding and Schedule Development Group (CCSD), which produces guidance to enable accurate coding of clinical activity in independent healthcare. CCSD codes reflect current medical practice in independent healthcare. The CCSD groups procedures by anatomy or procedure type and allocates them to the clinical specialty that performs them most frequently.
  • When we carry out a complexity review, we use the CCSD procedure groups and review each specialty individually. Bupa’s doctors compare procedures against each other to identify those that are graded out of line with other, similarly complex, procedures. This creates a list of procedures for further in depth clinical review.

    Then we check each procedure code to see whether the procedure has significantly changed over time, whether the existing narrative for the code still accurately describes the work carried out, and whether the existing complexity rating for the code is too high or low. The review may also identify new procedures that need codes requested from CCSD and then added to the Bupa Schedule of Procedures. As a result, we may propose either a completely new code and narrative for a procedure, a narrative change, or a change in the reimbursement level.

    We also take into account feedback and comments from Bupa recognised consultants and other providers. For example, several consultants mentioned to us that cataract procedures previously carried significantly higher reimbursement compared to other procedures of similar complexity.

    We then ask an international panel of independent practising clinicians, with no possible conflict of interest in the relevant specialty to examine the narrative and describe the complexity of each procedure in more detail. This examination focuses on:

    • the level of skill and training required (and, if appropriate, the grade of NHS doctor) to safely perform the procedure
    • the level of clinical risk and recognised perioperative mortality and morbidity
    • the rarity of the procedure
    • the care setting
    • other complicating factors (for example, complex intra-operative diagnostics or specialist post-operative care)
    • the duration of surgery
  • This panel then compares the procedure with others in the same specialty, and also with procedures of similar complexity in different specialties, and applies a provisional complexity grade. We then ask leading independent UK specialists to review the provisional complexity grades based on their own experience and NHS practice, to ensure that the provisional complexity grades are reasonable.

    We review any feedback, make final changes based on it and, once approved by one of Bupa’s medical directors, publish any complexity changes. As a result of these changes, the reimbursement rates for the affected procedures may increase or decrease to bring them back into line with procedures of a similar complexity. Each year only a minority of procedures will change rating. Of the several thousand different procedures Bupa funds, since 2012 we increased or decreased consultant reimbursement for around 300 procedures, reviewed and revised or added around 220 drugs and treatments to our funding policy and added 224 new procedure codes to the Bupa Schedule of Procedures.
  • If you think a procedure in the Bupa Schedule of Procedures is incorrectly classified, please write to us explaining the rationale for your view including supporting clinical evidence. For example, how the particular procedure compares to other similarly classified ones in terms of complexity, time taken and the level of skill required by the operator.

    Our Policy Team will review all requests for reclassification and where the evidence supports a classification review, this will be considered by a Bupa Medical Director who will seek input from independent practising clinicians in the relevant specialty who have no conflict of interest.

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