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Customer and patient stories

The following customer stories highlight how we've worked with the NHS to help take the pressure off resources, reduce costs and prevent admissions and the patient stories support our high satisfaction results.

 

NHS Cornwall and Isles of Scilly PCT
A COST EFFECTIVE SOLUTION TO COMPLEX AND CONTINUING CARE

Associate Director Women and Children's Commissioning for NHS Cornwall & Isles of  Scilly Leah Parker on how they work with Bupa Home Healthcare...

Read the full story here.

London Chest Hospital
HOME INTRAVENOUS (IV) ANTIBIOTIC SERVICE FOR BARTS AND THE LONDON NHS TRUST
“Bupa Home Healthcare have provided a home IV antibiotic service for Barts and The London NHS Trust for more than 12 years...we have a very established working relationship with a stable group of people – I know our patients are in safe hands...” 

Read the full article here.

CONTINUING CARE IN THE HOME

Sophie was born prematurely at just 25 weeks and developed breathing difficulties due to scarring of the vocal cords from ventilator tubing, as well as chronic lung disease. She was given a tracheostomy at 4 months old...

Read the full story here.

HOME ANTIBIOTICS AFTER KNEE REPLACEMENT SURGERY

Barry, 63, would have been in hospital for 3 months without the option of treatment at home. “I had a very bad infection after a knee replacement operation in March 2010...

Read the full story here.

HOME CHEMOTHERAPY CAN MEAN KEEPING YOUR INDEPENDANCE
Alison, 44, received breast cancer treatment at home. "Having the treatment at home also helped me carry on working, which I felt well enough to do and was keen to continue with..."

Read the full story here.

HOME HEALTHCARE MEANS I CAN CARRY ON STUDYING AND MEET MY FRIENDS
Elenor was born with cystic fibrosis, a genetic condition which leads to the build up of sticky mucus in her lungs and makes her more prone to lung infections. "I have lots of work to do and it would have been very disruptive for me if I’d had to have time off for treatment in hospital..."

Read the full story here.

DONNA, 43, RECEIVED TREATMENT FOR BREAST CANCER AT HOME
"When I told my friends and family, they were amazed that I could get such a personal service, arranged at my convenience on the NHS and that it was totally free..."

Read the full story here.

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    01279 456 789