Managing patient outcomes
Bupa Home Healthcare works in partnership with the pharmaceutical industry to deliver integrated solutions to improve patient outcomes through supporting adherence and patient compliance.
We monitor patient adherence and any incidents arising from the delivery of treatment, and also provide a reconciliation of care costs to facilitate local audits. The information we provide includes financial reporting, incidents and complaints and patient satisfaction survey results.
We value patient and customer feedback and use this to continually improve our service. We communicate all clinical and management information openly with clinicians while guaranteeing patient confidentiality.
Adherence schemes can improve patient compliance and adherence to drug. Supporting patients to stay on drug for the appropriate length of time can improve patient outcomes and increase brand differentiation for the Pharmaceutical company.
Benefits of the service
An ability to generate “proximity” to patients
A valuable channel to communicate messages to patients
Create ‘direct to consumer’ campaigns based on real time patient insight
An opportunity to increase revenue through greater patient compliance and adherence
An opportunity to differentiate the drug brand
You can find out more about our home medication delivery service here.
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