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Clinical Claims Management

Effective, clinically informed claims management service that identifies areas of concern in payment systems.

Clinical Claims Management enables the regular, systematic monitoring of acute claims accuracy from a transactional and clinical perspective. This informs strategy and purchase decisions as well as generating provider challenges. We verify the clinical codes using NHS Connecting for Health national standards.

Product features

  • Data cleansing to ensure adherence to NHS Data Dictionary
  • The automated transactional rules engine identifies ‘administrative’ queries in the data
  • The automated clinical rules engine identifies questionable claims
  • Our team of experienced clinicians review clinically coded claims

Benefits

  • Enhanced cost containment with 3-6% of monthly claim value identified as savings
  • Alignment of service provision and population need through acute services redesign
  • Typically double the savings are identified with clinical review
  • Improved clinical governance
  • Evidence based engagement between clinicians and commissioners

Clinical Claims Management in action

Clinical Claims Management process overview

Next steps

Contact us

  • Telephone

    To find out how Bupa Health Dialog can help you, call us on

    0845 600 3036

Bupa Health Dialog has helped us to identify significant short and long term improvement opportunities.

Head of Performance Management, NHS Hillingdon

NHS Hillingdon case study

Read how we're working with NHS Hillingdon.

View the NHS Hillingdon case study