Monitoring patient outcomes
Our patient monitoring system enables us to provide customers with regular clinical reports and feedback.
We monitor patient adherence and any incidents arising from the delivery of treatment, and also provide a reconciliation of care costs to facilitate local audits. The information we provide includes financial reporting, incidents and complaints and patient satisfaction survey results.
We value patient and customer feedback and use this to continually improve our service. We communicate all clinical and management information openly with clinicians while guaranteeing patient confidentiality.
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Answers to the most frequently asked patient questions