What's not covered?
Listed below are the conditions and treatments that are not routinely covered on the BUPA health insurance policy. Full details can be found in the membership guide.
- ageing, menopause and puberty
- AIDS/HIV†
- allergies or allergic disorders
- birth control, conception, sexual problems and sex changes†
- chronic conditions†
- complications from excluded or restricted conditions/ treatment
- convalescence, rehabilitation and general nursing care†
- cosmetic, reconstructive or weight loss treatment†
- deafness
- dental/oral treatment (such as fillings, gum disease, jaw shrinkage, etc)†
- dialysis†
- drugs and dressings for out-patient or take-home use†
- experimental drugs and treatment†
- eyesight†
- HRT and bone densitometry†
- learning difficulties, behavioural and developmental problems
- overseas treatment and repatriation
- physical aids and devices†
- pre-existing or special conditions
- pregnancy and childbirth†
- screening and preventive treatment
- sleep problems and disorders
- speech disorders†
- temporary relief of symptoms†
- treatment in a hospital that is not a BUPA Heartbeat hospital
- unrecognised providers or facilities
Terms and conditions apply
† In some circumstances benefit may be available for these conditions or treatments, full details can be found in the membership guide.
*Lines are open 8am to 8pm Monday to Friday and 9am to 5pm at weekends. Calls will be recorded and may be monitored. Calls from landlines are free, however, mobile phone providers may charge.
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