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End of life care

End of life care (also known as palliative care) is the care of people with an illness where recovery is not expected.

We understand how very, very difficult and emotional these situations are. Bupa care homes give the best quality of life for both residents and their families by providing active, holistic, compassionate end of life care for chronically and terminally ill people.

Compassionate, individual care

We give 24-hour specialist end of life care in comfortable, homely environments. Our multi-disciplinary teams work with residents, friends and families, carers, GPs and community nurses to provide a holistic care package, managing wellbeing while controlling pain and other symptoms.

In particular, Bupa end of life care focuses on:

  • relief from suffering by helping to manage the physical symptoms such as pain, sickness, tiredness or loss of appetite
  • psychological care and emotional support to cope with the complex feelings experienced around death and bereavement
  • practical support and advice from our caring staff
  • spiritual care addressing the spiritual or religious needs of residents and families
  • understanding resident’s wishes in advance should their health start to deteriorate
  • care for the family giving practical and emotional support before and after the death of the resident

End of life care in many of our homes incorporates the Gold Standards Framework and uses the Liverpool Care Pathway where carers have specific training in palliative care. Both are nationally recognised guidelines for providing care to those at the end of their lives.

Follow the links below to find out more about these guidelines and how they help shape our exceptional standards of end of life care.

Visit the Liverpool Care Pathway website

Visit the Gold Standards Framework website

What to expect at a Bupa care home

While each Bupa care home has its own individual style and range of facilities, our homes all give security, independence, and the very best expert care.

At a Bupa care home you’ll find:

  • expert, personal care 24-hours a day
  • comfortable, homely accommodation
  • daily activities to stimulate body and mind
  • a freshly-prepared, nutritionally balanced menu
  • laundry and cleaning services

The right care for you

Before choosing a care home it is important to visit the home, meet the staff and residents and ask lots of questions.

You can use our online tool to search for a care home by postcode, town, type of care or for a particular care home by name. You can also find contact details for all our care homes. Call the home manager to arrange a visit and check room availability.

Search for a Bupa care home

Find out more about choosing a care home

Help and guidance

We’re experts and we’re here to help you.

For help and guidance on aged care advice, call our contact centre at any time (we’re here 24 hours a day, 7 days a week) on 0800 011 44 04 or fill in our contact form.

Contact us – contact form

Next steps

Contact us

  • Telephone

    Call Bupa care homes - lines are open 24/7

    0800 011 44 04

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Free care guides

Download or request a printed copy of one of our free guides.

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