Published by Bupa's Health Information Team, October 2010.
This factsheet is for people who have an outer ear infection, or who would like information about it.
Outer ear infection is most common in adults although children can get it as well. The medical term for an outer ear infection is otitis externa. This means inflammation of the outer ear canal (the tube that leads into the ear). It is often caused by an infection.

An outer ear infection (known as otitis externa) is sometimes called swimmer's ear as it often develops after you have spent time in water.
An outer ear infection can be acute or chronic. When describing an illness, the terms 'acute' and 'chronic' refer to how long you have had it, not to how serious the condition is. An acute outer ear infection comes on suddenly and goes away within a few weeks. Chronic outer ear infection causes ongoing symptoms that may last several months or keep re-occurring.
Sometimes, a hair follicle at the entrance to your ear canal becomes infected, causing a boil. This is called localised otitis externa. If the infection affects more of your ear canal and reaches your ear drum, this is called widespread or diffuse otitis externa.
Symptoms of outer ear infection can include:
If you have any of these symptoms, you should see your GP.
Infections can become more widespread in the skin (cellulitis) or form a large abscess.
Otitis externa can sometimes progress to a severe infection called malignant otitis. This is when the infection spreads into the bones surrounding the ear, which make up the skull. It is life-threatening without treatment. However, this is rare, and is most likely to occur in people who have problems with their immune system or have diabetes.
If left untreated, an outer ear infection can cause deafness.
Outer ear infections are usually caused by bacteria or yeast (fungal infection). Anything that irritates the skin of your ear canal or causes an allergic reaction can also cause inflammation.
You are more likely to develop an outer ear infection if you:
Your GP will ask about your symptoms and examine you. He or she may also ask you about your medical history.
Your GP may look into your ear using an instrument called an otoscope to check for signs of swelling and infection. Your GP will ask you to move your jaw to see if you feel pain.
If your symptoms don't improve after treatment or they re-occur, your GP may take a sample of the discharge from your ear using a swab. This will be sent to a laboratory for testing.
If you have recurrent outer ear infections, your GP may refer you to an ear, nose and throat (ENT) specialist - a doctor specialising in conditions affecting the ear.
Treatment usually consists of controlling pain and treating the inflammation.
The following medicines can help treat symptoms of outer ear infection.
Most ear drops will contain a combination of steroids, antibiotics and antifungals and some come in a spray rather than in drop form.
It may be difficult to get ear drops into your ear if your ear is swollen, so your doctor or nurse may apply the treatment using an ear wick. An ear wick is ribbon gauze or a sponge wick, which is placed in your ear and absorbs the drops when they are applied. This allows the ear drops to stay in constant contact with the affected part of your ear. The ear wick is usually left in place for a couple of days, before your doctor or nurse removes it. The ear wick is usually fitted and removed in hospital.
Alternatively, your doctor or nurse may smear a small strip of gauze dressing with antibiotic ointment and gently place it in your ear canal. You may be shown how to remove the dressing yourself.
You can help to prevent an outer ear infection by taking steps to keep your ears dry. For example, if you are a regular swimmer, you can wear silicone ear plugs when you go swimming.
The following tips can help to reduce your risk of having an outer ear infection.
For answers to frequently asked questions on this topic, see Common questions.
For sources and links to further information, see Resources.
See a Private GP in confidence to discuss any concerns you may have about your health or your family's health or call 0845 600 3458 quoting ref. HFS GP.
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This information was published by Bupa's Health Information Team and is based on reputable sources of medical evidence. It has been reviewed by appropriate medical or clinical professionals. Photos are only for illustrative purposes and do not reflect every presentation of a condition. The content is intended only for general information and does not replace the need for personal advice from a qualified health professional. For more details on how we produce our content and its sources, visit the About our Health Information page.
Publication date: October 2010
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