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Prompt Diagnosis policy detail

Prompt Diagnosis is for people who want their health problems identified quickly. With access to the latest diagnostic tests and scans, Prompt Diagnosis helps reduce the wait for tests, helping to reassure you and to identify any potential health problems so they can be addressed as quickly as possible.

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Getting diagnosed. What’s covered?Show all

Out-patient consultations Hide

Paid in full+.

We will pay your fees for eligible consultations when you are being seen as an out-patient to diagnose your condition having been referred for this by your GP or a consultant.

Diagnostic tests Hide

Paid in full+.

These are tests that your consultant may ask for to help find out what’s wrong with you.

We will pay the hospital or clinic charges for these in full, whilst you are undergoing eligible diagnostic tests as an out-patient, day-patient or in-patient to diagnose your condition. Included in this are any charges for interpreting the results of your tests.

More complicated diagnostic procedures Hide

Paid in full+.

These are more complicated diagnostic procedures, such as an endoscopy, that your consultant may undertake to help find out what's wrong with you.

We will pay the hospital or clinic charges for these in full, whilst you are undergoing eligible diagnostic procedures as an out-patient, day-patient or in-patient to diagnose your condition. Included in this are any charges for interpreting the results of your tests.

We pay consultants' fees if, for medical reasons, your consultant has to undertake your diagnostic procedures.

Diagnostic scans Hide

Paid in full+.

These are scans that your consultant may ask for to help them determine or assess your condition as an out-patient.

We will pay scanning facility charges for MRI, CT and PET scans. Included in this are any charges for interpreting the results of your scans.

Additional benefitsShow all

Bupa Anytime HealthLine Hide

Around the clock, unlimited telephone consultations with our team of GPs and nurses.

+When we say "paid in full" above we mean that all of your eligible treatment expenses will be covered, providing you are treated in one of the group of hospitals and clinics that you have chosen as part of your cover (your "facility access"), and you see a Bupa recognised consultant who charges in line with our guidelines (someone we call a "fee assured consultant").

Next steps

  • * Calls may be recorded and may be monitored; lines are open Monday to Friday 8am - 8pm, Saturday 9am - 1pm.

    † Adaptable cover from 98p per day. Price based on, 40-year-old shop worker, non-smoker, living in Oxford, with Prompt Diagnosis cover, on the essential access hospital network with a £100 excess.

Contact us

  • Telephone

    Call us today to find out more, quote ref E597

    0800 077 8961*

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Mon-Fri 9am-8pm

Sat 9am-1pm

Bupa By You health insurance examples

Understand how to adapt your cover to suit your needs with some examples of how it works.

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