Because we're specialists, we continue to invest in innovative new services like specialist patient support teams and access to the very latest drugs not available on the NHS.
Bupa began in the UK in 1947 with 33,000 members, and now insures over 10 million customers in more than 190 countries. In the UK, we are the largest health insurance provider, and this goes hand in hand with our reputation - we’ve also been voted one of the top three companies in the UK for customer service, along with John Lewis and Waitrose^.
With no shareholders we invest our profits back into the services we offer, so that we can continue to help to improve your health and wellbeing.
We fund pioneering medical research through the Bupa Foundation and also allocate funding towards healthcare initiatives that have improved the lives of patients, whether they’re privately treated or not. Our mission is to help people live longer, healthier and happier lives and we want to be advocates, shaping modern thinking in healthcare and championing health issues.
Healthcare is, and will remain, our only focus.
Bupa is one of the only UK health insurers that offer no financial or time limits** on claims for eligible illness. We can also cover a wider range of conditions, including mental health.
**Where cancer is covered as part of your core health insurance, there are no time limits and all your eligible cancer treatment costs are paid in full, when you use a healthcare facility from your chosen Bupa network and a Bupa recognised consultant who agrees to charge within Bupa limits (a fee assured consultant).
Our Bupa Cancer Promise is just one example of our commitment to treating our members with the most comprehensive cover and support.
*Calls may be recorded and may be monitored.
Lines are open Monday to Friday 8am to 8pm, Saturday 9am to 1pm.
Calls from landlines to 0800 and 0808 numbers are free, however, mobile phone providers may charge.
^In a 2011 survey of 26,000 consumers conducted by the Institute of Customer Service.
* Calls may be recorded and may be monitored; lines are open Monday to Friday 8am - 8pm, Saturday 9am - 1pm. Calls from landlines to 0800 and 0808 numbers are free, however, mobile phone providers may charge.
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