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Support and offers for individual members and customers

Practical questions about facilities and booking arrangements

How much does the flu vaccination cost? Hide

The flu vaccination costs £15 per person.

How do I pay? Hide

You can pay by credit card, cheque or cash after your treatment.

How do I book an appointment and where will it be held? Hide

To book an appointment find your nearest Bupa Wellness Centre and contact them directly.

What are your opening hours? Hide

Our opening hours vary by centre, but appointments are usually available on weekdays from 8.30am to 5.15pm. Evening appointments may also be available, please ask for details.

What happens if I need to change my appointment? Hide

You will need to give 24 hours notice to change a booking or make a cancellation.

What provision do you have for disabled customers? Hide

All customers are welcome to attend Bupa Wellness Centres. Please let us know of any disability at the time of booking so that special arrangements and/or an extended appointment can be made for you if necessary. For customers with restricted mobility we may need to give additional instructions regarding parking or access to the building. Customers with other difficulties such as communication problems should, where possible, arrange for a friend, relative or other assistant to accompany them. For example, this could include a signer.

Bupa Wellness does not have specialised equipment such as hoists.

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Specific questions about the flu vaccination and what happens on the day

Can anyone have the flu vaccination? Hide

The vaccination is available to everyone over the age of 18, but is specifically not advised for those who:

• are allergic to eggs
• are allergic to products that contain chicken
• have had a previous serious reaction to an influenza vaccination

Those with respiratory illness such as asthma, diabetes, heart and kidney problems run the risk of complications such as bronchitis and pneumonia.

If you are pregnant you can take the vaccination but you must inform the nurse of your pregnancy prior to having the vaccine.

The nurse will go through the precautions fully prior to your vaccination.

Do I have to do any preparation before the appointment? Hide

There is no need to prepare for the appointment.

What questions will need to be answered? Hide

• Have you had a high temperature, general cold/flu-like symptoms within the past 24 hours?
• Do you have a history of immunosuppressive disorders/autoimmune illness/HIV?
• Are you allergic to any food or medication, specifically gentamycin or formaldehyde?
• Have you had a reaction to medication or a vaccination in the past?
• Have you received any live vaccinations in the past three weeks, ie yellow fever, polio or rubella?
• Are you taking any regular medication, specifically immunosuppressive or cytotoxic drugs?
• Are you pregnant, or do you think you may be pregnant?

How long will the flu vaccination take? Hide

The vaccination itself will take just a few minutes, however, you will have to read through the influenza precautions and sign to say that you have read these and give your consent in advance. After the vaccination you will asked to sit for a few minutes, in case you have an adverse reaction to the vaccine.

Will the experience be painful? Hide

No. The vaccination may feel slightly uncomfortable but should not be painful.

What happens if I have an adverse reaction to the vaccination? Hide

Our nurses are fully trained to deal with allergic reactions to the vaccine. They will have a kit with all the necessary emergency equipment to deal with such a situation.

How soon does the vaccination work? Hide

The vaccine takes from seven to 10 days to start working.

Statement of confidentiality Hide

You will need to sign a consent form, which is private and confidential.

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General questions about health assessments

Why do I need a flu vaccine? Hide

Flu is a major cause of illness, absenteeism and use of healthcare services among working adults. For most sufferers, flu symptoms will last for about a week, but a feeling of weakness can persist for some time, reducing individual productivity and increasing workload and stress. Flu is a significant cause of more serious illness and even deaths, and it is not only the elderly whom are at risk. Those with respiratory illness such as asthma, diabetes, heart and kidney problems run the risk of complications such as bronchitis and pneumonia. Protecting ourselves from influenza also helps reduce the risk for those who are more vulnerable.

How often should I have a flu vaccination? Hide

The flu vaccination gives protection against specific strains during the flu season and lasts for one year.

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