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Intercom

Intercom for individual schemes

As part of Bupa's commitment to improving our service we're changing Intercom, our secure online system for intermediaries. From 19 December 2011, Intercom will allow you to find individual health insurance prices in minutes, replacing the current 'Bupa Rates Application' quote engine.

With instant access 24/7, you'll be able to generate a price online; view your client's renewal quote, amend their level of cover and factor in new member costs.

Bupa Low Claims Bonus*
Intercom's new capabilities will make online pricing more efficient. From 1 February 2012 you'll also be able to view prices that factor in Bupa's Low Claims Bonus. This applies to the following standard schemes*:

  • BupaCare
  • LocalCare
  • Local HospitalCare
  • EssentialCare
  • Senior EssentialCare
  • SeniorCare

Don't forget to register
Once you register for Intercom you can start finding your way around the new system and experience the benefits of quicker pricing that include the Bupa Low Claims Bonus for eligible clients*.

Registering is easy. Complete the attached form for you or your colleagues and email it back to intercomsupport@bupa.com We'll send you your username and password from 19 December 2011.

Existing Intercom users
To access individual schemes as an existing Intercom user, simply complete and return the attached registration form to intercomsupport@bupa.com and we'll upgrade your account from 19 December 2011.

Next steps

  • *Bupa Low Claims Bonus is only applicable to the following schemes; BupaCare, LocalCare, Local HospitalCare, EssentialCare, Senior EssentialCare and SeniorCare from 01 February 2012. Exceptions apply to some large Affinity groups. Please contact the Personal Intermediary Team for more details.

    Bupa health insurance is provided by Bupa Insurance Limited. Registered in England and Wales No. 3956433 Authorised and regulated by the Financial Services Authority. Registered office: Bupa House, 15-19 Bloomsbury Way, London, WC1A 2BA.

Contact us

  • Telephone

    To speak to a member of the intermediary team:

    Call 0800 33 2000*

    Lines are open 8am to 6pm, Monday to Friday.

Download Q&A’s
Intercom for individual schemes questions and answers

Registration form
Intercom for individual schemes