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Frequently asked questions

You'll find the answers to many frequently asked questions about Bupa business dental insurance here.

However, if you can't find the answer to your question on this page, just contact our friendly advisors on 08457 66 11 15* or email us.


 

Practical questions about choosing Bupa business dental insurance

How do I get a quote for Bupa business dental insurance? Hide

Just call the Bupa sales team on 08457 66 11 15*.

One of our advisers will be able to talk you through the range of cover options available to find a suitable level of cover for your business.

If your company already has a group private medical insurance scheme with us, you may also benefit from a 10% discount# on the usual cost of Bupa business dental insurance for a full 12 months.

How is Bupa business dental insurance administered? Hide

You will have an account manager who will arrange all your administration and policy information for you. Once an employee becomes a member of your dental insurance scheme, they will receive a welcome pack which provides contact details for the dedicated Bupa Dental service team.

Why choose Bupa dental insurance for my business? Hide

At Bupa, healthcare is our only priority. We specialise in health and care alone, and this has been the case for more than 60 years. This means we have the expertise to provide the right dental cover for your employees.

As Bupa members, your employees will also receive member offers, including discounts on meals, airport parking and more.

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What's covered by Bupa business dental insurance

What is covered by Bupa Dental Plan? Hide

Bupa Dental Plan offers a wide range of benefits including:

  • five levels of cover
  • no need to register with a new dentist
  • cover for pre-existing dental conditions (excluding dental injuries and oral cancer treatments)
  • worldwide emergency dental treatment
  • extensive oral cancer treatment

Full details of all Bupa Dental Plan benefits are available in the policy summary (pdf, 72kb).

What's not covered by Bupa Dental Plan? Hide

Although most dental treatment is covered under the Bupa Dental Plan scheme, there are certain exclusions to help keep the cost of your cover as low as possible.

  • Examples include:
  • mouth guards
  • cosmetic dentistry
  • orthodontic treatment
  • general anaesthetic and sedation
  • pre-existing dental injury treatment
  • physical contact sports injuries
  • surgical implants
  • pre-existing oral cancer treatment

For further information, call the Bupa dental helpline on 0800 237 777*.

Does Bupa Dental Plan cover dental treatment for accidental or sports injuries? Hide

Bupa Dental Plan may provide cover for accidental dental injuries (up to an annual benefit limit), even if the injury results from participating in a sporting activity.

This benefit is subject to exclusions, such as treatment relating to pre-existing dental injuries or as a result of physical contact sports (e.g. rugby or boxing). For further information, call the Bupa dental helpline on 0800 237 777* or check the Bupa Dental Plan policy summary.

Download Bupa Dental Plan policy summary (pdf, 72kb)

Does Bupa Dental Plan include cover for pre-existing dental conditions? Hide

Bupa Dental Plan provides benefits towards treatment for pre-existing dental conditions, except for treatment relating to pre-existing dental injuries or pre-existing oral cancer.

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Providing Bupa dental insurance as part of your staff benefits package

What payment options are available for Bupa business dental insurance? Hide

Bupa business dental insurance is available for group purchase, but you may be able to offer it to your employees as part of a flexible benefits package or by voluntary payment, via a company discounted scheme. The Bupa sales team will be able to explain the dental insurance options available for your business. 

If your company already has a group private medical insurance scheme with us, you may also benefit from a 10 percent discount# off the usual cost of the Bupa Dental Plan scheme for a full 12 months.

Does Bupa dental insurance offer any tax benefits to the employer? Hide

As an employer, you will obtain corporation tax relief for the full value of business dental insurance premiums. Your employees' taxable benefits may be of lower values than some of the benefits provided by Bupa dental insurance and may attract P11D dispensation. Please consult your relevant tax district for more information.

Who can be covered by Bupa Dental Plan? Hide

Bupa Dental Plan allows you to provide a level of dental cover for your employees; and you could also choose to extend the benefits to an employee's family. This will then provide cover for their partner and dependant children, up to the age of 24 or up to the date of their marriage, whichever is earlier.

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How to claim for business dental insurance

How do I make a claim on my Bupa dental insurance? Hide

There are three easy steps you need to follow if you want to make a claim on your Bupa business dental insurance plan:

1) Take a claim form with you to the dentist.

2) Ask your dentist to complete the treatment section on the claim form.

3) Return the completed claim form with original receipts to:

FREEPOST
Bupa Dental
Anchorage Quay
Salford Quays
M50 3XL

You can either ring the Bupa dental helpline on 0800 237 777* or download a claim form below:

Download Bupa Dental Plan claim form (pdf, 103kb)

Can I claim immediately? Hide

Yes. You can claim from the first day of your Bupa Dental Plan membership.

How long will it take to process my dental insurance claim? Hide

We aim to reimburse your eligible dental costs within seven to ten working days after your fully documented claim has been received by Bupa.

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Next steps

  • Get a quote for Bupa business dental insurance

    Call our dedicated advisers on 08457 66 11 15*
    (lines open between 9am to 5pm, Monday to Friday)

  • Email us

    Send us an email

  • Download our business dental insurance policy summaries

    View the policy summary for Bupa Dental Plan (pdf, 65kb)

  • *Calls may be recorded and monitored. Lines are open 9am – 5pm Monday to Friday. Bupa Dental Plan is provided by Bupa Insurance Limited. Registered in England and Wales No. 3956433~. Bupa Insurance Services Limited. Registered in England and Wales No. 3829851~. ~Authorised and regulated by the Financial Services Authority. Registered office: Bupa House, 15-19 Bloomsbury Way, London WC1A 2BA.
    ^Bupa Dental Plan and Bupa DentalChoice are subject to terms and conditions including exclusions, restrictions and benefit limits. Cover is subject to acceptance by Bupa. Full details are available on request and will be sent to you when you join.
    #This discount applies to the current standard Bupa Dental Plan subscription rates and applies from 25/01/2010. It may not be combined with any other Bupa Dental discounts for which you may be eligible. Bupa reserves the right to alter or withdraw the discount without notice at any time on or after your first renewal date.
    ††Not free of charge for all schemes, contact the Bupa sales team for more information.

Contact us

  • Telephone

    To discuss your needs call

    08457 66 11 15*

    Quoting 53R
    Lines are open 9am to 5pm Monday to Friday