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Contact us

About your scheme

For more information about any of our schemes please email or call us on the numbers below. Please quote 'net' when you call.

Personal Travel insurance Phone 0800 00 10 22* Phone (Int) +44 (0) 1784 410910* Fax +44 (0) 1784 891140 Email btravquotes@bupa.com Opening times Mon to Fri 08:30 - 18:00 GMT, Sat and Public holidays 09:00 - 13:00

Business insurance Phone 0800 00 10 22* Phone (Int) +44 (0) 1784 410910* Fax +44 (0) 1784 891140 Email btravadmin@bupa.com Opening times Mon to Fri 09:00 - 17:00 GMT

Taking out a new policy

Bupa Travel insurance can offer a whole host of benefits to protect you from the unexpected. With a choice of cover for short trips, annual policies, extended stays, and gap year trips, we're confident that there is a policy to suit your needs.

Call 0800 001 022* for a quote

Complaints procedures

We set ourselves high standards and try to provide the service we believe you have a right to expect. However, things can go wrong, and if they do, we want you to tell us about them. If you have a problem, please write or telephone with the details of your complaint to:

The Quality Manager at Bupa Travel Services
Thames Side House
South Street
Staines
Middlesex
TW18 4XF
Tel: 0800 00 10 22*
Int Tel: +44 (0) 1784 410910*

Please contact us if you would like a copy of our complaints procedures.

* Calls may be recorded and may be monitored.