Choosing a hospital


When you're going to a hospital, you want to be sure that it's the right one for you. But with so many choices, it can be hard to pick the place that best suits your needs. Consider visiting potential hospitals or calling them to ask about anything you are unsure of. Below are some points to think about when you are deciding where to go.

Read up
Visit the websites of the hospitals you are considering and learn all you can about them. Try to get a feel for the values and attitudes that lie behind the care they offer. Consider visiting potential providers or calling them up to find out anything you are unsure of.

The right hospital for you
When you're going to a hospital, you want to be sure that it's the right one for you.

Doctor advice
Ask your GP, doctor or consultant which hospital he or she recommends, from those available to you and why. They are likely to know the reputations of local hospitals and surgeons, and this may be helpful when you're deciding where you should go.

Many private hospitals don't provide health care specifically for children. If you are looking for a hospital for your child, be sure to ask whether they provide specialist facilities to look after children.

Specialist units
Sometimes you will be seeking specialist treatment that is only offered by certain hospitals or clinics. In these situations your choices become more limited and you may have to travel further afield to get eligible treatment from specialists.

A range of Bupa-approved hospitals that specialise in breast or bowel cancer, gynaecological cancer, ophthalmic care and MRI scans can be found using the Bupa UK facilities finder.

Location and transport
Getting to and from your hospital is something you need to think about. Somewhere on an easy transport route will make your life easier - unless you want, or have to go to a specific clinic.

You can find nearby hospitals using the Bupa UK facilities finder. This identifies hospitals within a specified radius of where you live, and gives you details about what services they offer.

Next steps

  • Call us

    If you have any questions about what’s included in your cover call the Bupa helpline on: 0845 60 90 777* if you have a Bupa By You policy and 0845 60 90 111* for all other policies. 

  • Find a Consultant

    Use our Consultant and Facilities Finder to find a suitable Bupa recognised consultant.

  • Search for a hospital

    Use our Consultant and Facilities Finder to find a hospital.

  • Please contact Bupa in order to confirm which hospitals are available to you for the eligible treatment you need in accordance with the terms and conditions of your Bupa policy as set out in your Membership Guide.

    * Calls may be recorded and may be monitored; lines are open Monday to Friday 8am - 8pm, Saturday 9am - 1pm.


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