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Emergency
assistance

In the event of an emergency, immediate help is available from the 24-hour multi-lingual emergency centre, 365 days a year.

 

What you must do

In the event of a medical emergency, you must contact Bupa Travel Assistance to obtain their authorisation before being admitted into hospital as an in-patient or incurring any expenses over £500.

You must be ready to give your name, policy number and as much information as possible about your emergency. Bupa Travel Assistance will ask for a telephone or fax number where they can contact you or leave you a message at any time of the day or night.

Until you have contacted Bupa Travel Assistance, we cannot accept responsibility for any expenses.

Any costs under £500 resulting in a claim should be paid for by you and reclaimed from Bupa Travel Claims within 28 days of returning from your trip.

Contact Bupa Travel Assistance

Telephone: +44 (0) 208 763 3115*

Fax: +44 (0) 208 763 3035

  • *Calls may be recorded and may be monitored

Bupa Travel Assistance

  • Telephone

    Available 24 hours, 365 days a year

    Telephone

    + 44 (0) 208 763 3115*

  • Fax:

    +44 (0) 208 763 3035*

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