Our cancer promise to you
Our health insurance cancer cover comes with a range of features. So if you are diagnosed with cancer, we’ll look after you for as long as you have Bupa health insurance. Where cancer is covered as part of your core health insurance, there are no time limits and all your eligible cancer treatment costs are paid in full†. You must use a healthcare facility from your chosen Bupa network and a Bupa recognised consultant who agrees to charge within Bupa limits (a fee assured consultant).
Cancer advice and support
^We may record or monitor our calls. Lines are open Monday to Friday 8am to 8pm and Saturday 9am to 12.30pm.
†With Bupa cancer cover there are no time limits and all your eligible treatment costs are paid in full for as long as you have Bupa health insurance. If you have health insurance provided by your employer and your employer has selected an overall annual maximum benefit, eligible costs will be paid up to that limit. You must use a healthcare facility from your chosen Bupa network and a Bupa-recognised consultant who agrees to charge within our limits (a fee-assured consultant).
‡Direct Access telephone services are available as long as the symptoms are covered under the policy. If your cover excludes conditions you had before your policy started, we’ll ask you to provide evidence from your GP that your symptoms are not pre-existing for a period of up to two years from policy start date (or five years in the case of mental health) before we can refer you to a consultant through the Direct Access service. Always call us first to check your eligibility.
Bupa health insurance is provided by Bupa Insurance Limited. Registered in England and Wales No. 3956433. Bupa Insurance Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Arranged and administered by Bupa Insurance Services Limited, which is authorised and regulated by the Financial Conduct Authority. Registered in England and Wales No. 3829851. Registered office: 1 Angel Court, London EC2R 7HJ