Bupa Health Essentials

Your policy is changing to Bupa Health Essentials

Which of your benefits are staying the same, and which have changed?

You’ll get enhanced benefits when your ClientChoice Essential or Bupa Options Essential policy becomes Bupa Health Essentials. Please check your renewal pack for full details of your benefits and what is and isn’t covered.

			Your new and enhanced benefits

Benefits	ClientChoice Essential and Bupa Options Essential	Bupa Health Essentials
In-patient/day-patient treatment and out-patient surgery	Paid in full	Paid in full
Cancer cover	Full cancer cover	Full cancer cover
Out-patient consultations and therapies	Up to £500 each yearonly covered when it is directly related to in-patient or day-patient treatment and follows within six months of the discharge date of that treatment. Maximum two consultations during the six-month period	Up to £500 each yearonly covered when it is directly related to in-patient or day-patient treatment and follows within six months of the discharge date of that treatment
Out-patient complementary medicine (e.g. osteopathy and chiropractic treatment)	Not covered	Up to £500 each year from your available out-patient consultations and therapies allowance
Out-patient minor diagnostic tests	Paid in full	Paid in full
MRI, CT, PET scans	Paid in full	Paid in full
In-patient/day-patient mental health treatment	Not covered	Not covered
Treatment at home	Paid in full	Paid in full
Home nursing	Up to £600 each year	Paid in full
NHS Cash Benefit (if you choose to have NHS in-patient or day-patient treatment)	Not covered	£50 each night up to 35 nights
NHS Cancer Cash Benefit	£100 each day or night	£100 each day or night
Private ambulance	£60 each journey up to a maximum of £120 each year	£60 each journey
Anytime HealthLine	Included	Included
Digital GP^†	Included	Included
Hospital access	Partnership	Participating with access to over 600 more hospitals and clinics

Benefits	ClientChoice Essential and Bupa Options Essential	Bupa Health Essentials
In-patient/day-patient treatment and out-patient surgery	Paid in full	Paid in full
Cancer cover	Full cancer cover	Full cancer cover
Out-patient consultations and therapies	Up to £500 each yearonly covered when it is directly related to in-patient or day-patient treatment and follows within six months of the discharge date of that treatment. Maximum two consultations during the six-month period	Up to £500 each yearonly covered when it is directly related to in-patient or day-patient treatment and follows within six months of the discharge date of that treatment
Out-patient complementary medicine (e.g. osteopathy and chiropractic treatment)	Not covered	Up to £500 each year from your available out-patient consultations and therapies allowance
Out-patient minor diagnostic tests	Paid in full	Paid in full
MRI, CT, PET scans	Paid in full	Paid in full
In-patient/day-patient mental health treatment	Not covered	Not covered
Treatment at home	Paid in full	Paid in full
Home nursing	Up to £600 each year	Paid in full
NHS Cash Benefit (if you choose to have NHS in-patient or day-patient treatment)	Not covered	£50 each night up to 35 nights
NHS Cancer Cash Benefit	£100 each day or night	£100 each day or night
Private ambulance	£60 each journey up to a maximum of £120 each year	£60 each journey
Anytime HealthLine	Included	Included
Digital GP^†	Included	Included
Hospital access	Partnership	Participating with access to over 600 more hospitals and clinics

^† Customers who live in the Isle of Man do not have access to Digital GP provided by Babylon, but can access GP24, provided by HealthHero.

Digital GP and the Anytime HealthLine are not regulated by the Financial Conduct Authority or the Prudential Regulation Authority.

Digital GP services are provided by Babylon Healthcare Services Limited. Registered in England and Wales No. 09229684. Registered office: 1 Knightsbridge Green, London, SW1X 7QA.

Anytime HealthLine is provided by Bupa Occupational Health Limited. Registered in England and Wales No. 631336. Registered office: 1 Angel Court, London, EC2R 7HJ. Bupa Anytime HealthLine is not regulated by the Financial Conduct Authority or the Prudential Regulation Authority.

Bupa health insurance is provided by Bupa Insurance Limited. Registered in England and Wales No. 3956433. Bupa Insurance Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Arranged and administered by Bupa Insurance Services Limited, which is authorised and regulated by the Financial Conduct Authority. Registered in England and Wales No. 3829851. Registered office: 1 Angel Court, London EC2R 7HJ