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Employee assistance

Because we're here to support your team's mental wellbeing any time of the day or night

Our counselling service and online resources offer your employees practical advice and help on issues that may be impacting on their performance.

Sometimes issues at work or at home can affect your employees and lead to absence from work, but sympathetic, impartial support or advice may be all that’s needed.

Employees can call the helpline 24 hours a day, seven days a week to get immediate counselling support or advice on matters that may be troubling them and affecting their performance.

Access to online resources is also available for self help.

Talk to us on 0345 600 3476 ^

Request a callback
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Benefits for your business

  • Helps improve morale and employee engagement.
  • Help prevent outside issues from impacting on work.
  • Help prevent absences from work.
  • Provides management information that can help you identify issues at your company.
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What are the benefits for your employees?

Employee assistance can help your employees by offering support on issues that may be affecting them. Confidential counselling is available for them to discuss both work-related and personal issues including:

  • family and matrimonial
  • bereavement
  • stress and depression
  • family and child care, available for Healthy Minds customers only
  • domestic violence
  • health and lifestyle
  • bullying and harassment

Dependants and partners living at the same home address also have access to the service. There is also online information, tools and support to help your employees and their loved ones self manage their condition.

You may also be interested in our other schemes and services

Way's to get in touch...

^Lines are open 9am to 5pm Monday to Friday. Calls may be recorded and to maintain the quality of our service we may monitor some calls, always respecting the confidentiality of the call.

†With Bupa cancer cover there are no time limits and all your eligible treatment costs are paid in full for as long as you have Bupa health insurance. If your employer has selected an overall annual maximum benefit, eligible costs will be paid up to that limit. You must use a healthcare facility from your chosen Bupa network and a Bupa-recognised consultant who agrees to charge within our limits (a fee- assured consultant).

Bupa Health Insurance is provided by Bupa Insurance Limited. Registered in England and Wales No. 3956433. Bupa Insurance Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority. Arranged and administered by Bupa Insurance Services Limited, which is authorised and regulated by the Financial Conduct Authority. Registered in England and Wales No. 3829851. Registered office: 1 Angel Court, London, EC2R 7HJ.

Occupational Health services are provided by Bupa Occupational Health Limited. Registered in England and Wales No. 631336. Registered office: 1 Angel Court, London, EC2R 7HJ.