What is an employee assistance programme (EAP)?

An employee assistance programme (EAP) is an employee benefit that provides your team with support and practical advice on issues that might be impacting their performance. An EAP provides counselling and impartial support on personal or work-related problems and can help to stop them developing and leading to absence from work.

We’re here to support your team’s mental wellbeing any time of the day or night.

Sometimes issues or concerns at work or at home can affect your employees and lead to absence or presenteeism, but sympathetic, impartial support and advice may be all that’s needed.

Employees and their family members over the age of 16 can easily access online resources covering a range of self help topics. They can also call our free employee assistance programme helpline 24/7 to get immediate emotional and practical support and advice from a qualified expert.

Some of the benefits companies and employees can gain from the employee assistance programme helpline are:

For your business                    For your employees

The Business Case for having an EAP in place

Why Bupa?

100%

94%

98%

6 to 10 days

of users surveyed said their employer should retain the service

of users surveyed found the service easy to access

of users surveyed rated the overall quality of the service as Good to Excellent

is the average number of days of absence from work avoided from users accessing the service

Based on EAP Survey Results 12 months to July 2018

100%

94%

98%

6 to 10 days

of users surveyed said their employer should retain the service

of users surveyed found the service easy to access

of users surveyed rated the overall quality of the service as Good to Excellent

is the average number of days of absence from work avoided from users accessing the service

Based on EAP Survey Results 12 months to July 2018

Based on EAP Survey Results 12 months to July 2018

Based on EAP Survey Results 12 months to July 2018

Based on EAP Survey Results 12 months to July 2018

Way's to get in touch...

^ Lines are open 9am to 5pm Monday to Friday. Calls may be recorded and to maintain the quality of our service we may monitor some calls, always respecting the confidentiality of the call.

Bupa Employee Assistance is provided by Bupa Occupational Health Limited. Registered in England and Wales No. 631336. Registered office: 1 Angel Court, London, EC2R 7HJ.

Bupa Boost is not regulated by the Financial Conduct Authority or the Prudential Regulation Authority.

Bupa health insurance is provided by Bupa Insurance Limited. Registered in England and Wales No. 3956433. Bupa Insurance Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Arranged and administered by Bupa Insurance Services Limited, which is authorised and regulated by the Financial Conduct Authority. Registered in England and Wales No. 3829851. Registered office: 1 Angel Court, London, EC2R 7HJ.

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