Virtual and remote healthcare allows patients to access specialists through their computer screen or phone. In many instances this technology will help manage specialist care for some of the most complex and chronic conditions. Whilst for others who suffer from poor mental health, coming to a physical location can be difficult. Virtual consultations offer up the opportunity for a more comfortable, candid conversation.
There is real value in secondary care
It’s great to see people of all ages embracing technology. Virtual follow-ups are really seeing traction now. From my own experience, driving to an outpatient appointment for an injured shoulder means hours out of my day, car park charges, petrol charges, impact on the environment. Then, six weeks later, you have to do it all over again, just to be told: ‘Your scan is OK’.
The future of healthcare looks different
When we think of healthcare, we think of going to see the doctor or going to a hospital. That’s not what healthcare is really about. It’s about getting the best outcomes for patients. This global pandemic has forced people to do things differently. I think people who were sceptical will realise that virtual and remote care can work. In fact, it can be a better way of doing things. It has shown people that they have a choice. I think that’s a profound shift in the way we think about healthcare.