Wellbeing in retail
Is mental health a serious problem in retail?
Mental health matters in retail
Mental health issues are a concern for any type of business, but does retail have a bigger problem? Worryingly, 58% of retail workers report suffering mental health problems caused by their work. As an owner of a retail business, this stat may be alarming. Not only because of the obvious impacts to your team as a result of absenteeism and lack of motivation, but also the welfare of your employees.
As an employer, do you feel that the problem can be too large to grasp? You’re not alone. As few as 3% of senior decision makers in retail report feeling that they have the support required to help staff with mental health issues, and only 21% feel their staff are comfortable discussing this subject with them.
The pressures of working in retail are plain to see. At 10 hours, the average working day for retail staff is two hours longer than the average day for staff in other sectors. Staff spend much of the day on their feet, and 35% often miss their lunch break. Despite the high level of physical strain, retail workers aren’t getting the exercise they need, being less likely to have been involved in a physical activity in the past seven days.
With all this in mind, perhaps it makes sense that retail’s absence rate is one of the highest in the private sector, at 7.4 days per employee each year. When conditions are intense and stressful, mental and physical health can quickly decline.