Types of care

Our homes offer long and short term care for people in need of nursing or residential care, as well as those living with dementia. Many of our homes offer support and assistance for residents with Parkinson’s disease, Huntington’s disease or learning difficulties and we also care for the young and physically disabled in some of our homes.

If you have any questions about any aspect of elderly care, including choosing the right care home for your loved one, you can chat through your options with one of our friendly elderly care advisers.

Call our Elderly Care Support Line free on 0345 600 4622 seven days a week

Or email us to find out more.

Lines are open 8am to 8pm, Monday to Friday, 9am to 5pm Saturday and Sunday. We may record or monitor our calls.

Care type

  • Caring for a loved one can be rewarding, but time off for both of you is essential. Short care breaks, also known as respite, allow carers the time to recharge their batteries while offering their loved ones the reassurance of 24-hour care.

    Download our guide to short stay care

    We provide round the clock care in a safe, comfortable environment, whether it’s just for a few days or up to six weeks. You may consider a short stay care if:

    • you’re planning a holiday and need care cover for your loved one while you’re away
    • your loved one falls ill and needs more support
    • you’re considering a care home for a loved one and they'd like a trial visit
  • We provide accommodation, meals and 24-hour personal care for those who find it increasingly difficult to cope at home without assistance.

    Each of our care homes has their own individual style and range of facilities designed to give you security, independence and the very best in residential care.

    Our person-centred approach means you'll be respected as an individual and treated with dignity. When you arrive we'll create a personal care plan tailoring our care based on your individual needs.
  • We offer 24-hour personal support to those with a condition that requires frequent specialised nursing care.

    All of our nursing care homes provide:

    • qualified registered nurses
    • 24-hour expert nursing care
    • well presented, comfortable accommodation
    • long and short-term nursing care options
  • As a leading provider of dementia care, we combine experience and expertise to offer you support and peace of mind.

    We treat all of our residents as individuals and tailor our care around their needs. With the help of family and loved ones, we're able to get to know our residents, creating a picture of their life and making sure we base our care around their likes, dislikes and habits.

    We provide two types of dementia care:

    Residential dementia
    24-hour personalised care and assistance provided for those living with dementia, in a safe and comfortable environment.

    Dementia nursing
    In addition to person centred care, we provide nursing staff to support residents who need qualified nursing care.

    We aim to offer you the best level of care and support for you or your loved one.

    Find out more
  • When you’re caring for a friend or relative at home, it can be very hard work. The daily tasks don’t disappear because you’re a carer. You may have regular commitments outside the home or just need a break from time to time.

    We can offer a pop-in day care service which gives carers access to support. It means that you can take a break with the reassurance that the person you care for will receive the best attention.

    The pop-in day care service at many of our homes includes all the benefits of our facilities within a safe and secure environment. We have a philosophy of inclusiveness, so our residents mix with our pop in guests, giving opportunities to forge new friendships.

    The pop-in service is available Monday to Friday 10am to 6pm, with weekend visits and extended stays available on special request.

    A one off registration fee may apply for care planning, and care is charged by the hour, with tea and coffee included and meals charged separately.
  • End of life care – also known as palliative care – is the care of people with an illness where recovery is not expected.

    We understand how difficult and emotional these situations are, which is why we provide respectful proactive care for residents and relatives in their last days of life, making sure their physical, psychological, social and spiritual needs are considered and met.

    In particular, we focus on:

    • relief from suffering by managing physical symptoms such as pain, sickness, tiredness or loss of appetite
    • psychological care and emotional support to cope with the complex feelings experienced around death and bereavement
    • spiritual care addressing spiritual or religious needs of our residents and their families
    • understanding resident’s wishes in advance should their health start to deteriorate
  • Many of our care homes provide specialist care and support for those with Huntington’s. We provide comfortable accommodation, 24-hour personal care and daily activities to help stimulate body and mind.

    Our carers are trained to deliver the highest standards of care for the complex symptoms experienced by residents with Huntington’s, including support and understanding for the families affected.
  • Our specialist care homes are designed to care for residents with Parkinson’s.

    From dietary requirements to planned drug administration, we provide expert personal care 24-hours a day in comfortable, homely accommodation, tailoring our care to the personal needs of our residents.
  • Some of our care homes are registered to care for people aged 18 to 65 who have physical disabilities and are unable to live independently.

    Caring for young physically disabled people means helping to create an atmosphere that encourages social interaction in a warm, homely environment. We encourage independence and make sure everyone receives regular physiotherapy, whether it is to help retain movement or simply make sure our residents are comfortable.
  • We provide specialist care to stimulate and engage adult residents with reduced ability to understand and cope independently. We aim to give them a safe, comfortable and near independent life by providing nursing care when they need it.

Advice and support

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