Freqently asked questions

General questions about applying for jobs at Bupa

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How do I apply to work at Bupa? How do I apply to work at Bupa?

To apply for one of our jobs, search for the opportunity that interests you and select Apply to proceed. You can find more information on how to apply by visiting Account set-up and help. You will need a CV to apply for most jobs with Bupa. For advice on creating a professional CV and what to expect if you apply for a job with us, visit the Your Application page.
Do you accept speculative applications? Do you accept speculative applications?

Yes. Use the Register your interest in a career at Bupa link at the bottom of the careers homepage. Alternatively, you can register for our free job alerts email service. Do this by undertaking a search, and selecting the Save button and we'll email you when a job that matches your search criteria comes up.
How do I use the search function? How do I use the search function?

Visit the Account set-up page and select Job Search. Alternatively, use the Search tips link on your careers home page.
Do I have to complete my application in one go? Do I have to complete my application in one go?

No. You can use the Save button at any time and return to complete your application later. If you saved your application you can return to it by selecting the Application link in My career tools. Please select Account set-up and help for more information on applying for Bupa jobs.
I started applying for a job but haven't completed my application. How do I complete it? I started applying for a job but haven't completed my application. How do I complete it?

If you saved your application you can select it in the My career tools section of the website. Please read the Account set-up and help page for more information on applying for jobs.
How do I find the latest job opportunities? How do I find the latest job opportunities?

The latest job postings are located at the bottom of the careers homepage. The list can be sorted in date, job ID or location by clicking the column headings.

Alternatively, you can register for our free job alerts email service by clicking the yellow Save button when you do a job search and we'll email you when a job that matches your search criteria comes up.
Can I apply for more than one job at a time? Can I apply for more than one job at a time?

Yes. Check the tick box against each job and then select Apply now. If the job opportunities are managed by different recruitment teams they will be aware that you have applied for other roles whether you make your applications individually or in one action.

Questions about managing your details and administration

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I don't have an email account, where can I get one from? I don't have an email account, where can I get one from?

There are a number of providers on the internet offering free online email accounts which you can use to make your application.
How do you use the personal information that I have provided? How do you use the personal information that I have provided?

You will be asked for personal information such as your date of birth as part of the job application process. This information is only used to monitor our performance against diversity and equal opportunities targets. Any other personal information that you provide on the careers site or as part of your CV is only used for the recruitment process. It is not used for any marketing or passed to any 3rd parties. Please refer to our website legal notices for further information.
What if I haven't got a CV? What if I haven't got a CV?

You will need a CV to apply for most jobs in Bupa. It is worth taking the time to create a CV before you apply for a new job. For advice on creating a professional CV and what to expect if you apply for a job with us, read the Making an application page.
I have been asked to attach a file to my account - how do I go about this? I have been asked to attach a file to my account - how do I go about this?

Select Cover letters and attachments from My career tools on the Careers homepage. Select Add attachment to proceed. Please select about managing your application for more information on attaching files.
How does the address search work? How does the address search work?

On completing your profile click the Address search link and enter your postcode. You will be presented with a list of house numbers that match your postcode and you can then select the right one. The full address details will then be automatically transferred into the address panel of the profile page.
How can I retrieve a forgotten password? How can I retrieve a forgotten password?

Use the Login help link in the login box in the top right of the careers homepage. If you have forgotten your password, enter your username in the Forgot your password? box and click the yellow button Get new password. You will receive an email with a new password. Use this password and your existing username to log back into Bupa Careers. After you have successfully logged in, you will need to change your password to something memorable.
How can I retrieve a forgotten username? How can I retrieve a forgotten username?

Use the Login help link in the login box in the top right of the careers homepage. If you have forgotten your username, enter your email address in the Forgot your username? box and press Find username. You will then receive an email detailing your user name. Use this and your existing password to log back into Bupa Careers.
How do I change my password? How do I change my password?

Login to the website by entering your username and password into the login box. SelectMy profile to enter your profile page and click the Change password link. Enter your new password and confirm it by re-entering it into the second box. Click Save.
How can I remove my details from your database? How can I remove my details from your database?

We are registered with the Information Commissioner's Office and abide by the Data Protection Act. You may remove your details from our database at any time by way of written or emailed request (please use the link to contact us). We would like to assure you that your information will only be used for recruitment purposes within Bupa and that your confidentiality will be maintained at all times.

Questions about the application and interview process

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What is the recruitment process? What is the recruitment process?

Our recruitment process varies depending on the type of job and the business we are recruiting for. When you apply you should receive an email confirming that your application was successfully received. The recruitment team will then assess your application and contact you with the outcome - the time this takes will vary between job roles and Bupa divisions.
How long does it take to process my application? How long does it take to process my application?

Response times to applications will vary according to the type of job and the business we are recruiting for. However, some job descriptions may state when you will expect to hear from us.
What happens when I submit my application? What happens when I submit my application?

You should receive an email confirming that your application was received successfully. If you do not receive a notification, first check that your email address is correct in your Profile page and whether the status of the application is applied. The recruitment team will then assess your application and contact you with the outcome - the time this takes will vary between job roles and Bupa divisions.
How does the address search work? How does the address search work?

You can save the application at any time and return to it at a later date. But once submitted the information cannot be changed. If for any reason you would like to make a change, contact the relevant recruitment contact. You can find this information in the contact details on the job description. This can be accessed by selecting the job title that you are interested in.
What do I do if I want to withdraw my application? What do I do if I want to withdraw my application?

If you want to withdraw from an application you have made then please contact the relevant recruitment contact. You can find this information in the contact details on the job description. This can be accessed by selecting the job title that you are interested in.
What is screening? What is screening?

Screening is when the recruitment team and the hiring manager reviews the received CVs and selects people for interview, assessment or the next step in the recruitment process.
Why haven't I been offered an interview? Why haven't I been offered an interview?

Unfortunately, we cannot interview every applicant and there may be applicants who have more relevant skills and experience suited to the job role.
Why can't I have the interview/ assessment date I want? Why can't I have the interview/ assessment date I want?

We make every effort to accommodate requests for alternative interview/ assessment dates but it is not always possible to meet every request. We understand that it can be frustrating if we are unable to arrange another date, however, sometimes we are unable to delay the recruitment process as this may then affect the running of the operation.
Why haven't I heard about the outcome of my interview yet? Why haven't I heard about the outcome of my interview yet?

The may be various reasons why you haven't had a response relating to your interview. It could be that a decision hasn't been made yet, the start date is being negotiated or the details of the contract are being finalised. You will be informed as soon as a decision has been made.
I've been offered the role, when can I start? I've been offered the role, when can I start?

Once you have been offered the role, we will need to obtain acceptable references before you can join us. The number of references required will vary according to the job role. Please read the Making an application page for further details.

Your start date may also vary depending on the availability of any training you require as part of your new role, or any notice period that you have with any current employer.
If I am unsuccessful when can I apply again? If I am unsuccessful when can I apply again?

If the role is similar to the job to which your application was unsuccessful then you should leave a gap of about six months to enable you to gain the necessary skills and/ or experience that was missing from your initial application. If you feel you have all the skills necessary to be successful in your application, then you are welcome to apply at any time.
If I've worked for Bupa in the past does this affect my application? If I've worked for Bupa in the past does this affect my application?

It should not make any difference in most circumstances. You should ensure that your previous employment with us is clearly indicated in your CV and that you highlight your experience if you are invited for an interview.