Coronavirus (COVID-19) Information hub
Last updated: 03 April 2020
The UK and countries around the world are responding to the far-reaching challenges posed by coronavirus (COVID-19). The situation is evolving rapidly and the health, wellbeing and safety of our customers, patients, their families and our people is our priority.
We know that during this difficult period you may have a number of questions about COVID-19 and how our services and products can support you during this difficult time. We have produced this guide to help answer some of the most commonly asked questions.
3 April 2020
Our pledge to UK health insurance customers during this national crisis
As COVID-19 continues to impact the UK, we want to reassure Bupa’s UK health insurance customers that we will do the right thing for you. We have responded to this healthcare crisis with:
- New and expanded services
- A rebate pledge to UK health insurance customers
- Support for customers in need
- Support if you’re hospitalised with COVID-19
- Playing our part in the national health response
Read more information on coronavirus and specific Bupa products and services
Care homes
Health services and centres
Previous updates
22 March 2020
Bupa s response to COVID-19
Evelyn Bourke, Bupa Group CEO, shares Bupa's response to Covid-19
23 March 2020
Bupa UK COVID-19 update: Supporting our customers, patients, residents and their families
We recognise the exceptional circumstances that we re all facing as a result of the COVID-19 global pandemic.
Further information
The situation with coronavirus (COVID-19) is continuously changing. To ensure you have the latest information explore the following links:
World Health Organization
Read the latest updates from the World Health Organization (WHO)
https://www.who.int/emergencies/diseases/novel-coronavirus-2019
UK Government
Find out more about the UK Government response from Department of Health and Social Care and Public Health England
https://www.gov.uk/government/topical-events/coronavirus-covid-19-uk-government-response
NHS England
Read NHS information about how coronavirus is spread and how to avoid catching or spreading germs.
https://www.nhs.uk/conditions/coronavirus-covid-19/
Travel information
If you are looking for information on how the coronavirus outbreak may affect your travel plans, please follow the guidance of the Foreign and Commonwealth office.
https://www.gov.uk/guidance/travel-advice-novel-coronavirus
Get advice about travelling abroad, including the latest information on coronavirus, safety and security, entry requirements and travel warnings.
https://www.gov.uk/foreign-travel-advice
For the latest situation reports, and a map of affected areas see the latest from the
World Health Organization.
NHS Online Coronavirus Advice
Get the latest health advice from the NHS on what to do if you think you may have symptoms of, or have been exposed to, coronavirus (COVID-19).
Here you’ll find information and advice from our experts to help you stay healthy in body, and mind.
Bupa health insurance, dental insurance, cash plan and travel insurance are provided by Bupa Insurance Limited. Registered in England and Wales No.3956433. Bupa Insurance Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Arranged and administered by Bupa Insurance Services Limited, which is authorised and regulated by the Financial Conduct Authority. Registered in England and Wales No. 3829851.
Bupa health assessments, Occupational Health services and Bupa Private GP services are provided by Bupa Occupational Health Limited. Registered in England and Wales No. 631336. Registered office: 1 Angel Court, London EC2R 7HJ
Bupa Dental Care is a trading name of Oasis Healthcare Limited. Registered in England and Wales No. 03257078. Registered office: Bupa Dental Care, Vantage Office Park, Old Gloucester Road, Hambrook, Bristol, United Kingdom BS16 1GW
