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This is in line with government guidance for healthcare settings* which Bupa Dental Care is obliged to follow to reduce the risk of transmission of COVID-19.

Our general advice summary for all visitors to a Bupa Dental Care Practice is as follows:

  • Visitors must not attend a dental practice if they have COVID-19 symptoms [e.g., high temperature, new continuous cost, loss of changes to taste and smell], or have received a positive test result
  • All visitors must wear a face covering (unless exempt), adhere to social distancing and infection control measures while in the practice

These safety measures are in place for everyone’s protection. We’re still the same friendly people and we will continue to look after you and put your care first. Watch our short video for reassurance on what to expect.

Our safety charter

The current safety measures to help protect patients and colleagues from the potential risk of COVID-19 will remain in place.

This is in line with government guidance for healthcare settings that we are obliged to follow.

Our safety steps

Our COVID-19 safety tariff

We’re charging a separate safety tariff for some private appointments, where we need to take additional safety measures due to the ongoing pandemic. This is to cover the costs of additional personal protective equipment and cleaning requirements, mandated by Public Health England (PHE). When you book your appointment, we’ll let you know if your appointment requires an extra charge.

We’ve taken the decision to charge a separate tariff, rather than include it in the price of your treatment. This is because we believe the additional safety requirements by PHE will be removed over the coming months and we want to eliminate this cost for our patients when it’s no longer required.

We are committed to keeping the tariff to a minimum and will remove it when we can.

Find out more about our COVID-19 safety tariff

*Source: COVID-19: infection prevention and control Jan 2022

Many images and videos used throughout our website were taken before the COVID-19 outbreak and therefore do not represent COVID best practices.

^ We may record or monitor our calls.

Bupa Dental Care is a trading name of Oasis Dental Care Limited. Registered in England and Wales No: 00478127. Registered office: Bupa Dental Care, Vantage Office Park, Old Gloucester Road, Hambrook, Bristol, United Kingdom BS16 1GW.

Oasis Dental Care Limited has a number of trading names including Bupa Dental Care. For a list of all our different trading names please follow this link.

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