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Questions and answers: Bupa recognition

Here are answers to some questions you may have about applying for Bupa recognition. We hope that, together with the information on our website, it’ll explain everything you need to know about working with us, providing care for our customers, and how we can support you.

About Bupa recognition

  • Bupa recognition can help you build and promote your practice. It enables you to:

    • raise the profile of your practice on our website Finder, an online directory of Bupa recognised healthcare professionals and healthcare services.
    • receive agreed fees for the care and treatment that you provide
    • receive payment of your online invoices with seven days of approval using the secure BACS system
    • access our Providers Online website which offers all the information you need to manage your relationship with us.

  • Bupa recognition is a mark of quality from which our customers can be reassured that they are getting access to high quality healthcare, customer service, and value for money and that the clinicians who treat them are competent and experts in their field.

    Clinicians who are Bupa recognised meet the medical professional standards set by their appropriate regulatory body and any relevant specialist bodies. Our recognition is built on a uniform set of criteria that are in line with legal and regulatory requirements to practise in the UK.

  • The fees we agree with you are the rates up to which you can claim for treating Bupa customers. We agree fees as part of Bupa recognition to make sure that we pay a fair price for treatment on behalf of our customers who pay for clinicians’ fees through their premiums, so we work hard to make sure they pay a fair price.

    With competing pressures on disposable incomes and business costs rising, our customers expect us to manage healthcare costs on their behalf so that their health insurance remains affordable and they don’t need to cancel their policies. Three quarters of customers who took part in a Bupa survey in 2015 said they expect their health insurer to ensure high quality care is delivered and that costs are managed.

  • Unfortunately we’re unable to guarantee volumes of patients. However, we can help you promote your private practice through Finder, our comprehensive directory of Bupa recognised healthcare professionals and healthcare services. It’s a great way to promote your practice to our customers, GPs and the general public because it receives around 70,000 visits each week.

  • We’re committed to giving our customers access to high quality affordable healthcare. As part of this, we agree consultation fees with clinicians individually and continually review Bupa Benefit Maxima for in-patient fees. We’ll seek your feedback if we’re considering any changes in your speciality.

    Find out what consultants can invoice us for, how we review procedures, and how we set and agree fees.

    Fees explained >

Applying for Bupa recognition

Ways to get in touch…