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This page can help to guide you through the typical steps of making a claim and what to expect.


If you have any questions:

Please call the Claims Helpline on 0208 410 0440^ between 8am and 6pm Monday to Friday (excluding bank holidays), or email us at claims@cshealthcare.co.uk

Here’s our guide to making a claim and what you can expect.

If you have any questions

Please call the Claims Helpline on 0208 410 0440^ between 8am and 6pm Monday to Friday (excluding public holidays), or email us at claims@cshealthcare.co.uk

^Lines are open Monday to Friday 8am to 6pm, excluding bank holidays. We may record or monitor our calls.

We recognise that when you give us personal information (which includes health information) you’re trusting us to take good care of it. Please see our privacy notice for more information about how we collect, use and protect your data.

Bupa health insurance is provided by Bupa Insurance Limited. Registered in England and Wales No. 3956433. Bupa Insurance Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Arranged and administered by Bupa Insurance Services Limited, which is authorised and regulated by the Financial Conduct Authority. Registered in England and Wales No. 3829851. Registered office: 1 Angel Court, London, EC2R 7HJ.

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