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Welcome to Bupa, we’re here to support you.

If you’re a former CS Healthcare member, you can find all the information you need about your cover here, including how to claim and how to get in touch with us.

Hospital finder

One of the many benefits of your policy is that you can easily access private treatment from a range of private hospitals, clinics and NHS hospitals with private patient units.

Depending on your level of cover, you can choose where to have your treatment.

Member benefits


As a valued former CS Healthcare member, you can access a range of health benefits and discounts through our Bupa Member Rewards portal.

You should have received a PIN number to register and log into your rewards portal. Your PIN starts with CSH and appears on some recent correspondence you have received from us.

If you don’t have a PIN, please call the Membership Services Line on 0208 410 0400^ and we’ll be happy to help. Lines are open Monday to Friday 9am to 5pm, excluding bank holidays.

You can still access unlimited GP appointments

How to contact us

Not found what you were looking for?

Call us to speak to an adviser.

^ We may record or monitor our calls.

GP24 is a service provided by Medical Solutions UK Ltd, specialists in 24/7 private GP services. Medical Solutions UK Limited, 10 Upper Berkeley Street, London, W1H 7PE.

We recognise that when you give us personal information (which includes health information) you’re trusting us to take good care of it. Please see our privacy notice for more information about how we collect, use and protect your data.

Bupa health insurance is provided by Bupa Insurance Limited. Registered in England and Wales No. 3956433. Bupa Insurance Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Arranged and administered by Bupa Insurance Services Limited, which is authorised and regulated by the Financial Conduct Authority. Registered in England and Wales No. 3829851. Registered office: 1 Angel Court, London, EC2R 7HJ.

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