Bupa dental insurance and cash plan policies to cover exceptional PPE costs on dental benefits throughout 2021 and is now working with Instant Dentist to support customers remotely.
We’re pleased to announce that we will continue to cover the cost of exceptional PPE costs on dental benefits up to our dental insurance and cash plan customers benefit limits throughout 2021 as a policy exception. Our Bupa Dental Care practices are also staying open throughout the lockdown from 5th November 2020, so our customers can continue to access face to face care safely.
We recently wrote to our customers to let them know about the range of virtual services (where relevant) they can access from home so they can continue to benefit from their cover, wherever they are. One of these services is a remote oral health assessment and to help our customers access this support we’re now working with Instant Dentist. This gives customers the opportunity to have their oral health reviewed from home using camera and video technology. They will send in images and videos through the service, and a dentist will then review them and build a personalised assessment report based on individual oral health risks and offer suggested care and treatment options.