Until I had spinal surgery in 2014, I suffered from back pain for several years because I had a prolapsed disc. I was lucky to recover very quickly, and within a matter of weeks, I was doing yoga and spinning classes – I never imagined this would be possible.
Unfortunately, I inadvertently pulled my back a few months later – just by taking out the recycling! I recognised the pain immediately - just as I was starting to feel good about my recovery, all I kept thinking was ‘this is it, I am back to the start again.’
I booked an appointment at the Bupa Bristol Health Centre on a ‘pay as you go’ basis and was seen the following day by one of the physiotherapists. I was seen four times in total and was pain free by the last appointment. The treatment and advice that I was given also helped me rebuild the confidence that I had lost.
I hadn’t run in years because I was always worried about my back, but by June 2015, I felt so confident that I got back into running and was instantly hooked! Unfortunately, on one run it all went terribly wrong again. I had set off on a 20-mile course, but twisted my ankle at mile 16.
Determined to finish I carried on, which obviously made the injury much worse. I was so angry with myself afterwards. I had a sprained ankle and again, I found myself worrying about the long-term damage I had done.
At that point I had health insurance through Bupa , so I called the Bupa Business line*, and was referred back to the same Bupa physiotherapist; I felt instantly reassured. The physiotherapist was also very sporty and could therefore relate to how disheartened I felt. I will never forget her words; “Don’t worry; we’ll get you back in your trainers in less than three months.” When you’re so desperate for positivity, those words made such a huge difference to how I felt. I was optimistic and confident that I would get through this further setback.
True to her word, my physiotherapist got me back to health and I started shorter runs to aid my recovery. Then, against the odds, in April 2016 I ran the Paris marathon – something I didn’t think would ever happen, let alone after all my injuries. I believe that the guidance from my physiotherapist has been integral to my recovery and I will always be grateful to her.
This case study reflects the specific experience of one member. The cover you choose will be subject to specific terms and conditions that may apply to your policy. Pre-existing conditions are normally excluded.
*The Bupa Business line is available to people with corporate Bupa PMI cover.
What is #EverydayMoments?
A new health report of 4,000 people, commissioned by Bupa Health Clinics, revealed that seven in 10 Britons overlook the role that feeling well health plays in enjoying their everyday lives.
The #EverydayMoments campaign sets out to encourage everyone to share their own ‘everyday moment’ – all the fantastic things that they do every single day thanks to good health.
To help continue to enjoy your #EverydayMoments book an appointment at one of our 50 + health and dental clinics across the UK for a range of different health services, including physiotherapy, GP services, health assessments and dentistry.
For more information visit Bupa.co.uk.