Notes to editor
About the patient information hub:
The patient information hub can be used by surgeons, carers, patients and their families, whether or not they have health insurance. All resources are available in printed PDF formats. Topics covered by the website include:
- the conditions that lead to heart surgery and the different treatment options
- the difference between mechanical and tissue valves for AVR
- what happens on the day of the operation what happens in the first three days after the operation
- what a cardiac rehabilitation programme is
- side-effects and complications of heart surgery
About the research:
All figures, unless otherwise stated, are from YouGov Plc. Total sample size was 2,087 adults. Fieldwork was undertaken between 1 - 5 May 2015. The survey was carried out online. The figures have been weighted and are representative of all UK adults (aged 18+). Research found:
- 79% turn to the internet for health information and advice; an act which could put them at risk of making poor decisions.
- 84% of adults in the UK who have searched online for health information admit finding conflicting healthcare information
- This led to confusion (30%), frustration (20%), concern or anxiety (14%) when asked to select the best option that applies.
Bupa's purpose is helping people live longer, healthier, happier lives.
With no shareholders, our customers are our focus. We reinvest profits into providing more and better healthcare for the benefit of current and future customers.
We have 15.5 million health insurance customers, provide healthcare to around 14.5 million people in our clinics and hospitals, and look after over 23,300 aged care residents.
We employ over 78,000 people, principally in the UK, Australia, Spain, Poland, Chile, New Zealand, Hong Kong, the USA, Brazil, the Middle East and Ireland, and many more through our associate businesses in Saudi Arabia and India.
Health insurance is around 70% of our business. In a number of countries, we also run clinics, dental centres, hospitals and care homes and villages.
For more information, visit www.bupa.com
Contact Bupa Press Office
If you're a journalist and would like to find out more about any of our activity, or request a comment from one of our spokespeople, please contact the Bupa Press Office via one of the below