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Employee assistance

Our counselling service offers your employees practical advice and help on issues that may be impacting on their performance.

Sometimes issues at work or at home can affect your employees and lead to absence from work, but a sympathetic ear may be all that’s needed.

Employees can call the helpline 24 hours a day, seven days a week, while limited face-to-face sessions can be arranged with the Premier Employee Assistance Programme service.

Ask us a question on 0808 278 0771^ or request a call back

Benefits for your business

  • Improvements in morale.

  • Help prevent outside issues from impacting on work.

  • Help avert absences from work.

  • Provides management information that can help you identify issues at your company.


Call us today

0808 278 0771 ^


We can call you

Request a call back


Insuring 250+ employees?

Visit our corporate section

What are the benefits for your employees?

Employee assistance can help your employees to work efficiently in a good frame of mind by offering help and support on issues that may be affecting them.

Confidential counselling is available for them to discuss both work-related and personal issues including:

  • family and matrimonial

  • bereavement

  • financial and legal

  • stress and depression

  • family and child care, with Premier Employee Assistance

  • domestic violence

  • health and lifestyle

  • bullying and harassment

Dependents and partners also have access to the service.

Ways to get in touch...


Email us

Tell us your needs via our online form

Submit enquiry


Request a call back

All call backs from this service are free of charge to both land lines and mobiles

Request a call back


0808 278 0771 ^

^Lines are open 9am to 5pm Monday to Friday. Calls may be recorded and may be monitored.

^Lines are open 9am to 5pm Monday to Friday. Calls may be recorded and may be monitored.
†Where your cancer is covered as part of your core health insurance, there are no time limits and all your eligible cancer treatment costs are paid in full for as long as you are a member. You must use a healthcare facility from your chosen network and a Bupa recognised consultants who agrees to charge within Bupa limits (a fee assured consultant).
Bupa Health Insurance is provided by Bupa Insurance Limited. Registered in England and Wales No. 3956433. Bupa Insurance Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority. Arranged and administered by Bupa Insurance Services Limited, which is authorised and regulated by the Financial Conduct Authority. Registered in England and Wales No. 3829851. Registered office: Bupa House, 15-19 Bloomsbury Way, London WC1A 2BA.