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Help and support centre

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Personal help and support

Here you’ll find all the information you need to know about your Bupa products. We’ll help make managing your health that bit easier, from how to claim, to accessing your policy information and our specialist services.

If your product is not listed, please contact our member services team for more help on 01784 410 900 ^.
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Business help and support

We offer a range of services for businesses of all sizes that are looking to improve the health and wellbeing of their employees.
If you have any queries regarding our range of products that are available through your employer, call us on the number below.

If you work for a business of fewer than 250 employees, call us on 0345 604 0623 ^, If your company employs more than 250, please call 0345 609 0444 ^.

Contact our member services team for advice, treatment requests or if you have any general queries.

^Calls may be recorded and may be monitored.

Bupa Health Insurance is provided by Bupa Insurance Limited. Registered in England and Wales No. 3956433. Bupa Insurance Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority. Arranged and administered by Bupa Insurance Services Limited, which is authorised and regulated by the Financial Conduct Authority. Registered in England and Wales No. 3829851. Registered office: Bupa House, 15-19 Bloomsbury Way, London WC1A 2BA.
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