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Accessibility

Bupa is committed to providing all of our users with equal access to our information.

With accessibility as an integral and essential aspect of the design and build of our websites, we employ universal design principles that ensures our web pages can be viewed and navigated effectively by all of our users, independent of the device they are using.

Our accessibility standards are in accordance with the Web Accessibility Initiative (WAI) - the internationally recognised standard produced by the World Wide Web Consortium (W3C). We aim to comply with all WAI priority one checkpoints as well as a range of priority two and three checkpoints identified by the Royal National Institute for the Blind.

Customising our Bupa websites Hide

Bupa website pages are designed so that you can change the style, size and colour of the font used, as well as the background colour. If you wish to do so, please see the guides below.

Customising settings in:

Firefox

Internet Explorer

Netscape Navigator

Navigating our Bupa websites Hide

Our websites contain many links to useful information which are coloured dark blue and underline to make them easily noticeable. Links to non-Bupa websites and downloadable files such as PDF and Word will open in new windows. When your mouse hovers over these links, a short descriptive text box will appear, notifying you that a new window will be opened.

For non-mouse users and those that use screen readers, Bupa website pages can be accessed using your standard keyboard shortcuts and links are made as descriptive as possible.

Speech-enabled technology Hide

All Bupa websites are speech-enabled with a programme called Browsealoud.

When you hover your mouse over text, Browsealoud will read it out and, as each word is spoken, it is also highlighted. You can change the accent, tone, speed and pitch of the voice and you can also alter the pronunciation of words.

Download the free Browsealoud program

Help with downloads Hide

Our content may contain links to PDF files and you will need Adobe Acrobat Reader installed on your computer to open these. This can be freely downloaded from Adobe.

Next steps