EAP Online

Employee assistance

Whatever you need, you can count on us

Information hub

From work-related problems to care-related issues, here you’ll find a range of resources which should provide all the information and guidance you need. Expand all
  • The information here is aimed at helping you overcome work-related problems and developing your professional skills.

    Our Health At Work hub also has a range of useful advice and guidance on a range of work-related topics. Follow the link to find out about tackling stress, improving your assertiveness, getting a better work-life balance and much more.
    Company name  Phone
    Website
    Details
    British Association of Counselling and Psychotherapy (BACP) 01455 883 300 www.bacp.co.uk Information about counselling
    Health and Safety Executive 0300 003 1747
    www.hse.gov.uk/stress/index.htm Tackling work-related stress
    Andrea Adams Trust 0845 124 9644 www.andreaadamsconsultancy.com/about Information about bullying
    ACAS
    0300 123 1100 www.acas.org.uk Information and advice on employment relations matters
    International Stress Management
    Association
    0845 680 7083 www.isma.org.uk A resource on stress-related matters
    Mental Health Foundation 08457 90 90 90 www.mentalhealth.org.uk For research and information on mental health. Phone line operated by Samaritans.
  • Understanding your behaviour, developing confidence and inner wellbeing, and tackling personal or emotional problems can help you concentrate at work and enjoy your free time. Visit our Healthy Mind hub for more information on how to develop your personal skills and deal with problems.

    Addictions and substance abuse
    Company name  Phone
    Website
    Details
    Alcohol Concern 0207 566 9800 www.alcoholconcern.org.uk For information on all aspects of alcohol and drinking
    Alcoholics Anonymous 0845 769 7555
    www.alcoholics-anonymous.org.uk Sharing experiences to help deal with alcoholism
    Narcotics Anonymous 0300 999 1212 www.ukna.org A network of recovering addicts supporting each other to live without drugs
    National Drugs Helpline/Talk to Frank
    0300 123 6600 www.talktofrank.com Provides free confidential advice, including information on local services

    Anxiety
    Company name  Phone
    Website
    Details
    Anxiety Care 07552 877 219 www.anxietycare.org.uk Support and guidance on dealing with several forms of anxiety

    Bereavement

    Company name  Phone
    Website
    Details
    Cruse Bereavement 0844 477 9400 www.cruse.org.uk Support following the loss of a loved one

    Depression

    Company name  Phone
    Website
    Details
    Depression Alliance 0300 123 3393 www.depressionalliance.org Information about symptoms, treatments and self-help groups

    Phobias
    Company name  Phone
    Website
    Details
    National Phobics Society 08444 775 774 www.phobics-society.org.uk Advice and information on phobias

    Relationships

    Company name  Phone
    Website
    Details
    Relate 0300 100 1310 www.relate.org.uk Counselling for relationship and/or sexual problems

    Stress

    Company name  Phone
    Website
    Details
    International Stress Management
    Association
    0845 680 7083 www.isma.org.uk A resource on stress-related matters

    Victim support
    Company name  Phone
    Website
    Details
    Rape Crisis Centre 0808 802 9999 www.rapecrisis.org.uk Help and information for victims of sexual violence
    Victim Support 0845 3030 900 www.victimsupport.org.uk Emotional support and practical information
    Womens Aid 0808 2000 247 www.womensaid.org.uk Advice for women and children fleeing abuse

    Where else can I find counsellors and psychotherapists?
    Company name  Phone
    Website
    Details
    United Kingdom Council
    of Psychotherapists
    020 7014 9955 www.psychotherapy.org.uk The UK’s leading professional body for the education,
    training and accreditation of psychotherapists and
    psychotherapeutic counsellors.

    British Association of
    Counselling and Psychotherapy
    (BACP)
    01455 883300 www.bacp.co.uk Information about counselling
    British Psychological Society 0116 254 9568
    www.bps.org.uk
    Responsible for the development, promotion and application
    of psychology for the public good
    Royal College of Psychiatrists 020 7235 2351 www.rcpsych.ac.uk The professional body responsible for education, training,
    setting and raising standards in psychiatry
    The Samaritans 08457 90 90 90 www.samaritans.org.uk Support for anyone in any kind of distress

    Eating disorders

    Company name  Phone
    Website
    Details
    Eating Disorder Association 0845 634 1414 www.b-eat.co.uk Helplines and online support for people with eating disorders
    Anorexia and Bulimia Care 03000 11 12 13 www.anorexiabulimiacare.org.uk Care, emotional support and practical guidance on eating disorders

    Cancer

    Company name  Phone
    Website
    Details
    Macmillan Cancer Relief 0808 808 0000 www.macmillan.org.uk Provides patient information and links to other organisations
  • Caring for a child or dependant, such as an elderly parent, can be very stressful. Here are some resources we think you might find useful, with information on a range of relevant issues.

    Company name  Phone
    Website
    Details
    Carers UK 0808 808 7777
    www.carersuk.org Provides information and advice on all aspects of care for both carers and professionals
    Carers Trust 0844 800 4361
    www.carers.org Support and advice for carers of all ages

    Children
    Company name  Phone
    Website
    Details
    Childline 0800 1111 www.childline.org.uk Private and confidential support service for children and young people up to age 19

    Elderly care
    Company name  Phone
    Website
    Details
    Age UK 0800 169 6565
    www.ageuk.org.uk Help and advice on later life

    Parents
    Company name  Phone
    Website
    Details
    Family Lives 0808 800 2222
    www.familylives.org.uk Helping parents with all aspects of family life
  • The following resources provide information, guidance and contacts aimed at helping you understand your rights and how to deal with legal issues.

    General
    Company name  Phone
    Website
    Details
    Community Legal Services Direct
    www.clsdirect.org.uk Information on legal issues, legal advisors and legal aid
    Advice Now 03444 111 444 in England
    03444 772 020 in Wales
    www.advicenow.org.uk Accessible information for all on the law and legal issues

    Housing

    Company name  Phone
    Website
    Details
    Shelter Helpline 0808 800 4444 www.shelter.org.uk General advice and help on housing problems
  • The following resources are aimed at helping you manage your money and understand the rules about financial matters.

    Sources of help
    Company name  Phone
    Website
    Details
    Benefits enquiries
    www.gov.uk/benefitsadviser Information about disability living allowance, carers allowance and other benefits
    Citizens Advice Bureau 03444 111 444 in England
    03444 772 020 in Wales
    www.citizensadvice.org.uk Help and advice on legal, money and other problems
    National Debt Line 0808 808 4000 www.nationaldebtline.co.uk Provides free, confidential and independent advice on how to deal with debt problems
    Consumer rights
    Financial Conduct Authority
    0800 111 6768 www.fca.org.uk Information and advice on your rights and how to protect yourself
    Unbiased 0330 1000 755 www.unbiased.co.uk The industry body responsible for promoting independent financial advice in the UK

What's next?

^ Calls may be recorded and to maintain the quality of our service we may monitor some of our calls, always respecting the confidentiality of the call.

Dependant family within the same household only. We are unable to provide individual counselling to dependants under the age of 16; however we can point them in the right direction for support available to them.

Occupational Health services and Absence Management services are provided by Bupa Occupational Health Limited. Registered in England and Wales No. 631336. Registered office: Bupa House, 15-19 Bloomsbury Way, London WC1A 2BA.

ajax-loader