The app is available for iPhone 3GS, iPhone 4, iPad and iPod Touch.
** Please note that due to memory constraints this app will not work on the iPhone 3G, iPod Touch original, iPod Touch second generation and earlier devices **
It is available on iTunes now, and is free to download.
- Start the application by assessing yourself in four key areas: flexibility, balance, core stability and strength on a scale of one to four stars.
- Each test has a video demonstration.
- Follow a personalised four-week plan that takes into account your strengths and weaknesses, which should help you to progress by one star in each key area.
- Complete the targeted workouts to improve your weaknesses.
- Each workout comprises a warm up, four exercises and a cool down.
- View a step-by-step explanation and a video demonstration of each exercise.
- Each exercise can be made easier or harder to suit your level.
- Use the timer to help you during the exercises.
- Take the test again at the end of the four weeks to see how much you have improved.
- Keep track of the exercises and workouts you do, as well as your test results in your tracker.
- Learn fitness facts along the way.
- Update Twitter and Facebook at the end of your four-week plan to share your achievements.
- For additional variety, use the shuffle function to create a random set of exercises.
Why do the videos take a long time to download?
The videos are high quality, so we recommend you use wifi access to download them.
Why do I have to download the videos ?
The videos come in many versions, where each one is optimised for your device. Bundling all the different versions with the app would have made it take up too much space.
Why doesn't the tracker track what I do?
The tracker keeps track of every exercise you log as complete and every full workout, when you log as complete the 'cool down' section. Make sure you press LOG AS COMPLETE for your activity to be tracked.
Why can't I access Twitter?
Make sure you have a wifi or internet connection working. You will also need a working Twitter account. You will need to log in to Twitter before you can post a message.
Why can't I access Facebook?
Make sure you have a wifi or internet connection working. You will also need a working Facebook account. You will need to log in to Facebook before you can post a message.
Why can't I view previous 'test yourself' results on the iPad?
Go to 'tracker' and press on the open book symbol to view previous 'test yourself' results, and dates they were completed.
What do I do if I pressed the wrong answer on a test result?
On the iPhone, you can press the back button at the top of the screen and change your answer; or, when you get to the results summary screen, press cancel and start the test again. On the iPad, you need to press 'test yourself' in the bottom navigation and take the test again.
How do I switch the sound off?
Go to the 'More' section of the app and press the 'Sound on' button to turn the sound off.
Why are the prices of the health assessments different on the app than on the website?
That's because the price offers for our app users are the lowest available and cheaper than those available online. To take advantage of the offer, call 0345 600 3458 and quote FITAPP when you book your assessment.
I have an Android phone, can I use this app?
Not yet, we will be releasing the app on Android later in the year.
Is the app available to anyone or just Bupa customers?
The app is available to anyone and it's free.
How do I reset the programme?
If you wish to start from scratch, you can reset the programme and erase all data about your achievements. Doing this will erase your test results, as well as any exercises and workouts you have logged as complete. To do this, go to 'More' in the bottom navigation and select 'reset programme'. A pop up will appear asking you to confirm that you want to erase all of the information about your achievements. Press 'Reset'. The app will then close and you can start again.
Is Bupa planning an app for its members?
Yes we are; the app will be released later in the year.
How can I turn off the analytical tool mentioned in the disclaimer?
The disclaimer on the iPhone version mentions the use of an analytical tool; this is not in place at the moment. No personal data will be sent to Bupa using this app. When the analytical tool is switched on in a later release, it will still be the case that no personal data will be sent to Bupa, and you will be able to switch off the tool if you wish to.
Who do I contact if my issue is not addressed here?
You can contact us by email: firstname.lastname@example.org
About our health information
At Bupa we produce a wealth of free health information for you and your family. We believe that trustworthy information is essential in helping you make better decisions about your health and care. Here are just a few of the ways in which our core editorial principles have been recognised.
Information StandardWe are certified by the Information Standard. This quality mark identifies reliable, trustworthy producers and sources of health information.
HONcodeThis site complies with the HONcode standard for trustworthy health information.
What our readers say about us
But don't just take our word for it; here's some feedback from our readers.
“Simple and easy to use website - not alarming, just helpful.”
“It’s informative but not too detailed. I like that it’s factual and realistic about the conditions and the procedures involved. It’s also easy to navigate to areas that you specifically want without having to read all the information.”
“Good information, easy to find, trustworthy.”
Meet the team
Head of health content and clinical engagement
- Dylan Merkett – Lead Editor- UK Customer
- Nicholas Ridgman – Lead Editor – UK Health and Care Services
- Natalie Heaton – Specialist Editor – User Experience
- Pippa Coulter – Specialist Editor – Content Library
- Alice Rossiter – Specialist Editor – Insights
- Laura Blanks – Specialist Editor – Quality
- Michelle Harrison – Editorial Assistant
Our core principles
All our health content is produced in line with our core editorial principles – readable, reliable, relevant – which are represented by our diagram.
In a nutshell, our information is jargon-free, concise and accessible. We know our audience and we meet their health information needs, helping them to take the next step in their health and wellbeing journey.
We use the best quality and most up-to-date evidence to produce our information. Our process is transparent and validated by experts – both our users and medical specialists.
We know that our users want the right information at the right time, in the way that suits them. So we review our content at least every three years to keep it fresh. And we’re embracing new technology and social media so they can get it whenever and wherever they choose.
Here are just a few of the ways in which the quality of our information has been recognised.
The Information Standard certification scheme
You will see the Information Standard quality mark on our content. This is a certification programme, supported by NHS England, that was developed to ensure that public-facing health and care information is created to a set of best practice principles.
It uses only recognised evidence sources and presents the information in a clear and balanced way. The Information Standard quality mark is a quick and easy way for you to identify reliable and trustworthy producers and sources of information.
Certified by the Information Standard as a quality provider of health and social care information. Bupa shall hold responsibility for the accuracy of the information they publish and neither the Scheme Operator nor the Scheme Owner shall have any responsibility whatsoever for costs, losses or direct or indirect damages or costs arising from inaccuracy of information or omissions in information published on the website on behalf of Bupa.
Plain English Campaign
Our website is approved by the Plain English Campaign and carries their Crystal Mark for clear information. In 2010, we won the award for best website.
Website approved by Plain English Campaign.
British Medical Association (BMA) patient information awards
We have received a number of BMA awards for different assets over the years. Most recently, in 2013, we received a 'commended' award for our online shared decision making hub.
If you have any feedback on our health information, we would love to hear from you. Please contact us via email: email@example.com. Or you can write to us:
Health Content Team
15-19 Bloomsbury Way