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Elderly Care Support Line

One call can make a big difference

If you’re starting to think about elderly care, it can be hard to know where to begin. That’s why our free helpline is here to help you every step of the way, from information on how to pay for care to advice on finding the right type of care home for your loved one’s needs.

Mostly importantly, this service is available to everyone – not just existing Bupa members.

Call our Elderly Care Support Line on 03456004622 or email us to find out more.

Lines are open 8am to 8pm, Monday to Friday, 9am to 5pm Saturday and Sunday. We may record or monitor our calls.

Speak to our team of care specialists

We’re here to help you make the right decisions for you and your family. Our care specialists will listen, provide information and help you find the right solution for you – even if that means recommending one of our competitors.

In a recent survey 91% of people said the information they received from our helpline was ‘very helpful’ and 93% of people would recommend this service to their friends and family†.

We can give you free, helpful advice if you’re:

  • starting to think about care for yourself or a loved one
  • have questions about paying for care
  • need help finding the right care home
  • not sure where to find answers to your questions
† Survey carried out between 25 June and 2 September 2014 and is based on 68 respondents.

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