Many of our health centres throughout the UK offer private GP services, providing access to our own dedicated doctors.
With our private GP services you should not have to wait to see a doctor. We aim to give you an appointment on a next-day basis and will always try to accommodate urgent requests on the same day that you contact us.
During your appointment your GP will discuss any need or concerns you may have.
General GP consultation
You can now book a 15 minute or 30 minute GP appointment online at one of our clinics across the country allowing you to get fast access to a doctor when you need it.
Frequently asked questions
Our private GP services are available nationwide.
What are your opening hours and how do I book an appointment? What are your opening hours and how do I book an appointment?Our opening hours vary by centre, and evening consultations may be available, so please check the website or contact us for details. We do not offer a 24 hour ”out of hours” emergency service, unless you have access to our GP Anytime Healthline through your health insurance policy.
15 minute GP appointment
We would recommend this length of appointment if you meet any of the following:
- You have one concern or illness to discuss with the doctor
- You have visited the Clinic before
- You have a query about an existing condition you wish to talk about
- You need a repeat private prescription (Please note that Doctors cannot prescribe medication for controlled drugs and/or drug and alcohol related conditions. All prescriptions are issued at the Doctors discretion)
30 minute GP appointment
We would recommend this length of appointment if you require any of the following:
- You have more than one medical issue you wish to discuss
- You want to discuss your medical history in more detail with a doctor
- You would like to discuss your symptoms, concerns and expectations without feeling rushed
- You need medical advice and a detailed assessment to reach or confirm a diagnosis
- You would like to discuss your options for treatment and need advice to help you make the best decision
- You would like a second opinion or further information on a diagnosis or help creating a management and treatment plan to deal with your diagnosis
- You think you may need to see a private consultant to access secondary care
- You need a private prescription (Please note that Doctors cannot prescribe medication for controlled drugs and/or drug and alcohol related conditions. All prescriptions are issued at the Doctors discretion)
- You require some help with completing a medical form
Female customers: If the purpose of the appointment is for a cervical smear test, please contact the bookings team directly and request to book a ‘GP appointment with smear’.
If you should need to change or cancel your appointment, we can do this for you, but late notice cancellations and non attendance will incur a cancellation fee.
How much does an appointment cost and how do I pay? How much does an appointment cost and how do I pay?It is £70 for a 15 minute appointment. You will be charged extra for additional services, such as a blood test. You can pay by credit and debit card, cheque or cash after your treatment.
What provision do you have for disabled customers? What provision do you have for disabled customers?All customers are welcome to attend Bupa Centres. Please let us know of any disability at the time of booking so that special arrangements and/or an extended appointment can be made for you if necessary. For customers with restricted mobility we may need to give additional instructions regarding parking or access to the building. Customers with other difficulties such as communication problems should, where possible, arrange for a friend, relative or other assistant to accompany them. For example, this could include a signer.
Bupa does not have specialised equipment such as hoists.
How long does my appointment last and what happens if it overruns? How long does my appointment last and what happens if it overruns?Most centres offer 15 minute appointments which is usually sufficient for less serious problems or 30 minutes if you feel you need a longer consultation. You can choose your appointment length at the time of booking.
If, despite booking a short appointment more time is required, we will endeavour to make this available to you. Extra time is only available in 15 minute or 30 minute intervals and there will be a charge for this.
How do I get a referral if further investigation or treatment is needed? How do I get a referral if further investigation or treatment is needed?If you need specialist attention, your private doctor will be able to discuss the option of onward referral to the right kind of consultant for your condition.
Please remember to check that you are either insured for any referral or that you have alternative arrangements in place to meet the costs.
Are you able to refer me to the NHS rather than private specialists and consultants? Are you able to refer me to the NHS rather than private specialists and consultants?We do not normally have access to NHS clinics with the exception of accident and emergency, sexual health and family planning clinics.
Do I need to be a Bupa member to use the GP service? Do I need to be a Bupa member to use the GP service?No, you don’t need to be a member to use our private GP service. You can make an appointment with a GP even if you have not used any Bupa service before.
Statement of confidentiality. The first time that you contact us, we will ask you to provide some personal details in order to open a confidential medical file which will then contain all your records. These are subject to the same strict rules of confidentiality that you would expect of any medical records. No information will be passed to any third party without your consent.
Will seeing a private GP affect my relationship with my NHS GP? Will seeing a private GP affect my relationship with my NHS GP?We aim to offer a level of care that is right for you and your circumstance. However, we strongly advise that you remain on the list with an NHS GP, close to your home, to ensure assistance in the event of a medical emergency.
Bupa GP appointments are only available to persons aged 18 years and older.
Bupa Private GP Services are provided by Bupa Occupational Health Limited. Registered in England and Wales No. 631336. Registered office: Bupa House,15-19 Bloomsbury Way, London, WC1A 2BA.