Performance issues on Bupa Connect

20 January 2022

Over the past week we have had a number of users reporting performance issues on Bupa Connect around the site, which includes the site loading slowly and pages not loading correctly. We have been working hard to fix the problems and can now confirm that this issue has now been resolved. We apologise for any inconvenience caused during this time. 

If you are still experiencing issues, we first recommend that you clear your browser and retype the URL 

If the problems persist, or you would like to give further feedback, please contact the team via Webchat or by calling 0345 755 3322 and selecting option 3, or emailing 

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