We aspire to meet the accessibility standards set out by the Web Accessibility Initiative (WAI) - the internationally recognised standard produced by the World Wide Web Consortium (W3C). We are working towards compliance with all WAI priority one checkpoints.
We also aim to test on a range of popular current devices (mobile, slate and tablet - portrait and landscape) across various mobile platforms and browsers.
We support the latest versions of the following web browsers:
Navigating our websites
For non-mouse users and those that use screen readers, Bupa website pages can be accessed using your standard keyboard shortcuts and links are made as descriptive as possible.
Customising our Bupa websites
^ We may record or monitor our calls. Lines are open Monday to Friday 8am to 8pm and Saturday 9am to 12.30pm.
† Direct access telephone services are available as long as the symptoms are covered under the policy. Pre-existing and chronic conditions are normally excluded. Direct access services may not be available for some underwriting methods. Please call us to allow us to check your eligibility for the direct access service.Bupa health insurance is provided by Bupa Insurance Limited. Registered in England and Wales No. 3956433. Bupa Insurance Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Arranged and administered by Bupa Insurance Services Limited, which is authorised and regulated by the Financial Conduct Authority. Registered in England and Wales No. 3829851. Registered office: 1 Angel Court, London, EC2R 7HJ.