We aim to give the best experience to all our users and ensure that whatever device or technology they’re using, our content is always available.

We aspire to meet the accessibility standards set out by the Web Accessibility Initiative (WAI) - the internationally recognised standard produced by the World Wide Web Consortium (W3C). We are working towards compliance with all WAI priority one checkpoints.

We also aim to test on a range of popular current devices (mobile, slate and tablet - portrait and landscape) across various mobile platforms and browsers.

We support the latest versions of the following web browsers:

Navigating our websites

Our websites contain many links to useful information which are coloured to make them easily noticeable. Links to non-Bupa websites and downloadable files such as PDF and MS Word .doc will open in new windows. When your mouse cursor hovers over these links, a short descriptive text box will normally appear, notifying you that a new window will be opened.

For non-mouse users and those that use screen readers, Bupa website pages can be accessed using your standard keyboard shortcuts and links are made as descriptive as possible.

Customising our Bupa websites

Bupa website pages are designed so that you can change the style, size and colour of the font used, as well as the background colour. If you wish to do so, please see the guides for some of the most popular web browsers below.

Customising settings in:

Firefox Internet Explorer Google Chrome

Bupa health trusts are administered by Bupa Insurance Services Limited. Registered in England and Wales No. 3829851. Registered office: 1 Angel Court, London EC2R 7HJ.

Bupa health insurance is provided by Bupa Insurance Limited. Registered in England and Wales No.3956433. Bupa Insurance Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Arranged and administered by Bupa Insurance Services Limited, which is authorised and regulated by the Financial Conduct Authority. Registered in England and Wales No. 3829851.