Help and support centre
Personal help and support
Here you’ll find all the information you need to know about your Bupa products. We’ll help make managing your health that bit easier, from how to claim, to accessing your policy information and our specialist services.
If your product is not listed, please contact our member services team for more help on 01784 410 900^.
Business help and support
We offer a range of services for businesses of all sizes that are looking to improve the health and wellbeing of their employees.
If you have any queries regarding our range of products that are available through you as an employer, call us on the number below.
If you work for a business of fewer than 250 employees, call us on 0345 604 0623^.
If your company is looking to cover more than 250 employees, please call 0345 609 0444^.
Online account help and support
Contact our member services teams for advice, treatment requests or if you have any general queries.
^ We may record or monitor our calls.
Bupa health insurance, dental insurance, cash plan and travel insurance are provided by Bupa Insurance Limited. Registered in England and Wales No. 3956433. Bupa Insurance Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority. Arranged and administered by Bupa Insurance Services Limited, which is authorised and regulated by the Financial Conduct Authority. Registered in England and Wales No. 3829851. Registered office: 1 Angel Court, London, EC2R 7HJ.
